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Taking customer support to a new level

Our team supports users of Amazon’s devices and digital products through self-service solutions. We design the tools that help our customers get the most from Kindle, Echo, Alexa, Prime Video, and Amazon Games. We deal with millions of devices and billions of digital streams—all focused on delivering a great user experience.

When you join our team, you’ll work with talented peers and learn new skills. You may find yourself designing and launching new products, improving our customer interface, solving technical problems, or analyzing data to spot the next trends. You’ll be part of a global tech network that’s taking customer support to a new level. We’ll give you all the training you need to thrive in this fast-paced environment.

We champion our employees’ best interests by committing to a diverse, equitable, and inclusive workplace. Our leaders care about our employees’ wellbeing, and encourage them to be their most authentic and unique selves.

Meet a few of our team members

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    If you look for opportunities, you’ll grow your career quickly. You’ll enter with one area of knowledge and gain a whole lot more through your experiences.

    SouleymaneAdvanced Technician
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    D2AS brings together high-caliber talent and provides flexibility to think creatively and solve problems.

    WajeedSenior Manager
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    It’s a privilege to make meaningful impact to millions of people around the world.

    OlayProduct Program Manager

Find jobs in Device, Digital, and Alexa Support