Fulfillment & Operations
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Where smiles come to life.
Our Operations and award-winning Customer Service teams are at the heart of our mission to be Earth’s most customer-centric company. Supported by innovative world-class technologies, our global network of FCs, delivery stations, and customer service teams are dedicated to delighting customers worldwide. We’re constantly creating and building new ideas, services, and products that make life easier for millions of people around the world.
The evolution of Amazon has been driven by innovation. It’s part of our DNA. We are doing things every day that have never been done before—providing a huge selection of products and continuing to fulfill orders quickly. We accomplish this by solving complex problems with ingenuity and simplicity. Together we're making history, and the good news is that we've only just begun.
Learn more about Fulfillment opportunities in the Czech Republic, Germany, and Poland.
Get to know us a little better:
Tour a Fulfillment Center
Join us on this 10-minute tour and take a peek behind the scenes of an Amazon FC.
Meet Preet
Preet, Director of Operations in Baltimore, describes how his fulfillment center operates.
Learn about our robots
Hear from Amazon associates about what it's like to work with robots every day.