Machine Learning Science
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Accelerating progress and innovation
Artificial intelligence and machine learning are rewriting the rule book of problem solving. These smart tools give scientists free rein to think way beyond the box. From demand forecasting to speech processing, robotics to firmware, we bring human flair to every task.
Our Machine Learning Science teams specialize in research and development, but that doesn’t mean we’re stuck in a lab. We work with teams across the company to find practical ways to solve real-life problems.
We use big data to streamline sales and boost efficiency. We build models that help our product search engine retain its place as one of the best in the world. Our work impacts millions of customers day after day.
We also share our ideas with the wider industry through research papers, newsletters, and vlogs.
Machine Learning Science positions include:
• Machine Learning Scientist
• Manager, Research Science
• Data Sciences Lead
“The most exciting part about working in AI and ML is that we have no idea what’s going to be feasible. The future is a great unknown.”
Antonia
Data Scientist
“The fun part of my job is to turn data-driven evidence into business decision making. We love trying out new ideas.”
Kaylin
Data Scientist Manager
Customer-obsessed science
Meet our scientists
Find how how Amazon scientists are advancing the state-of-the-art in customer-obsessed science and innovation.
Working at Amazon
Five scientists share what they enjoy about working at Amazon, and how they're advancing customer-obsessed science.
Student hires around the world
Meet recent graduates from different Amazon locations around the world who now work as applied scientists at the company.
Find jobs in Machine Learning Science
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Applied Scientist , Customer Engagement Technology
- Santa Clara, CA, USA
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- Job ID: 2973583
Posted May 5, 2025
The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive...Read more
Applied Scientist , Customer Engagement Technology
- Seattle, WA, USA
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- Job ID: 2973592
Posted May 5, 2025
The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive...Read more
Applied Scientist, SCOT Customer Instock Value
- Bellevue, WA, USA
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- Job ID: 2990083
Posted May 22, 2025
Are you passionate about applying causal inference and machine learning techniques to revolutionize how Amazon makes inventory decisions? Do you want to be part of a team that's reinventing how we measure...Read more
Applied Scientist , Customer Engagement Technology
- Santa Clara, CA, USA
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- Job ID: 3056718
Posted August 12, 2025
As an Applied Scientist, you'll own the definition and implementation of customer-focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform complex...Read more
Data Scientist, Amazon Legal technologies
- Seattle, WA, USA
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- Job ID: 3028095
Posted July 8, 2025
Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine...Read more
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Sr. Applied Scientist, Amazon Customer Service
- Seattle, WA, USA
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- Job ID: 3021089
Posted June 29, 2025
The Sr. Applied Scientist will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience through chatbot. The Sr. Applied Scientist will work closely...Read more
Sr. Applied Scientist, Workforce Intelligence powered by Scientific Engineering
- Seattle, WA, USA
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- Job ID: 2937549
Posted March 25, 2025
Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success....Read more
Applied Scientist
- San Diego, CA, USA
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- Job ID: 3039543
Posted July 21, 2025
Do you want to join an innovative team of scientists who leverage techniques like reinforcement learning (RL), large language models (LLMs), graph analytics, and machine learning to help Amazon provide...Read more
Applied Scientist - GenAI, International Seller Growth
- Seattle, WA, USA
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- Job ID: 2875976
Posted January 16, 2025
Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine...Read more
Applied Scientist, Account Integrity
- San Diego, CA, USA
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- Job ID: 3000047
Posted June 4, 2025
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by protecting Amazon customers from hackers...Read more
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