Amazon has decided to open fulfilment centres in the Czech Republic in order to meet growing customer demand across Europe. Currently Prague, together with the nearby town of Dobrovíz, is home to a customer return centre and a corporate office. The customer return centre was successfully integrated into Amazon’s European Fulfilment Network from day one. Besides the current facilities, Amazon opened a fully-fledged fulfilment centre next to the customer return centre in the second half of 2015. Please see below for more information about our facilities.
Return Centre - PRG1
A reverse logistics centre which serves as a distribution hub for goods returned by shoppers was opened in 2013 in Dobrovíz, Central Bohemia. It has an area of 25,000 square metres and employs around 1,000 associates.
Corporate Office - PRG10
Amazon rents approximately 5,800 square metres in the Blox building for its corporate office in Prague. It is home to six departments: HR Shared Services, the Employee Contact Centre, the Centralised IT Remote Support Service, the Transaction Risk Management Systems team, the EU Operations & Customer Service Talent Acquisition team and the Amazon Connections EU Central Hub Site team. The Prague office also accommodates employees in regional operations roles supporting Amazon’s fulfilment centre operations in the Czech Republic and Poland. In this corporate office, Amazon has created 500 management and support positions for highly qualified professionals mainly from the fields of IT and HR.
Fulfillment Centre - PRG2
The 95,000 square metre Czech fulfilment centre is part of Amazon’s European Fulfilment Network and helps Amazon to handle current and future customer demand, as customers continue to respond to Amazon’s great selection and services. The new centre will ensure that Amazon customers enjoy fast and reliable delivery across Europe. This new fulfilment centre, also located in Dobrovíz, will offer 2,000 permanent positions when fully fitted. The modern, state-of-the-art facility will feature employee amenities such as air conditioning and a canteen.