Fulfillment & Operations
12 teams | 3600 open jobs
Where all Amazon orders come to life
Amazon’s mission is "to be Earth’s most customer-centric company”, and our Operations and award-winning Customer Service teams are at the heart of that mission. Supported by innovative world-class technologies, our global network of FCs, delivery stations and customer service teams are dedicated to supporting customers worldwide. Together, we create, we build, and we take ownership for what we do — whether we’re developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them. We’re constantly creating the ideas, services, and products that make life easier for millions of customers.
The evolution of Amazon has been driven by innovation. It’s part of our DNA. We are doing things every day that have never been done before—providing a huge selection of products and continuing to fulfill orders quickly. We accomplish this by solving complex problems with ingenuity and simplicity. We're making history and the good news is that we've only just begun.
Operations & Customer Service
We constantly push the boundaries to improve the customer experience.
Meet Chris, a General Manager for Amazon Fulfillment.
Meet Karen, an Amazon Senior Operations Manager.