First Mile Supply Chain LP Execution Program Manager

Job ID: 1174788 | Services LLC


Amazon Loss Prevention is seeking an experienced leader to support Amazon’s Loss Prevention Logistics Execution team. This position will lead the loss prevention effort in the growing first mile linehaul space. This role will liaison with domestic Ship with Amazon account managers to handle escalations between drivers and vendors. This position will be critical in developing loss prevention standard work, creating escalations paths for customers and account managers, identifying applicable metrics to identify theft, and ensure new programs in the first mile space incorporate loss prevention and security standards. This person will also work in the Amazon Global Logistics space to address losses stemming from AGL product imports into the United States. This role will also partner with the LEAP team to generate import shrink reports to identify bad actors and identify gaps in the supply chain. The ideal candidate will have extreme bias for action and leverage a deep understanding of operational barriers and opportunities in international shipments and the domestic transportation landscape.

Key Responsibilities Include:
· Act as the liaison and support function between the Loss Prevention Logistics Execution Team and Operations partners
· Build strong partnerships with operations leadership to help identify and mitigate risk regarding operational processes or new standards in the field
· Meet deliverable time frames set by leadership, which support business goals in collaboration with senior management and stakeholders
· Engage cross-functional support teams to assist in identifying and closing gaps in current LP programs
· Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
· Execute process improvements, best practice sharing, and standardization across AGL and ATS processes using Lean principles
· Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
· Design and optimize the transportation network delivery solutions, and develop innovative projects that drive improvements in our transportation processes, to include design, measurement and performance while minimizing the variable cost impact on the fulfillment centers
· Leading and assisting with special projects, as assigned
· Travel domestically 50% of the time


· A completed Bachelor’s Degree from an accredited university or equivalent work experience
· 5+ years of experience in transportation, logistics, supply chain, loss prevention, or operations
· 5+ years of experience with MS Office Professional Suite, including the creation and utilization of Pivot Tables and Formulas
· 2+ Experience coordinating with a cross-functional teams to develop, implement, and measure programs

Please note: This role can be based near any large metropolitan city in the U.S. with an international airport in close proximity, and willingness to travel 50%, if needed.


· Proven ability to work with and effectively influence operational leaders and other key departments within the organization
· Familiarity with Lean Six Sigma concepts or certification
· Experience with transportation or supply chain loss prevention
· TAPA certified
· Knowledge of customs and CTPAT programs
· Demonstrated experience of successfully driving complex, milestone-driven projects and carrying out changes across multi-country entities
· Experience with SQL queries

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.