Senior Research Scientist

Job ID: 1405832 | Services LLC


Workforce Staffing (WFS) supports Amazon Operations by hiring the hourly associates that staff our operational buildings. WFS is quickly becoming one of the world’s largest staffing organizations, forecasted to hire over one million hourly associates across North America and the European Union this year alone. Currently, we hire full time, part time, flex time and seasonal hires across Fulfillment Centers, Sort Centers, Amazon Logistics, Whole Foods, Amazon Air, Prime Now, Amazon Fresh, and emerging business lines. Interested in the businesses that Amazon creates and grows? Here’s your opportunity to be a part of this journey.

The Workforce Intelligence team was created in 2018 to support the massive growth in scale and scope that WFS has experienced. The team has continued to grow rapidly in order to meet the expanding needs of the business, including: big data and machine learning solutions, innovative approaches to complex HR problems, and data-driven recommendations during a time of rapid change.

Here’s where you come in:

As a Research Scientist in Workforce Intelligence, your work is focused on research to deeply understand the people that make up our hourly workforce and help others do the same. You understand that even when hiring hundreds of thousands of hourly associates across multiple types of roles and businesses, the experience of each candidate matters.

You use your deep expertise in surveys and statistics (regressions, multilevel models, etc.) to define and answer nebulous problems. You use experimental, quasi-experimental, and RCT methods to understand our candidates and influence critical business decisions. You relentlessly obsess over understanding our candidates and lead our survey program that seeks to amplify the voice of our candidates. You work with colleagues across Research, Data Science, Business Intelligence and related teams to enable Amazon find and hire the right candidates for the right roles at an unprecedented scale.

This will be a highly visible role across multiple key deliverables for our global organization. If you are passionate and curious about data, obsess over customers, love questioning the status quo, and want to make the world a better place, let’s chat.


A graduate degree in a related, quantitative field (Survey Methodology, Statistics, Economics, Epidemiology, etc.).

3+ years in a research role and a track record of implementing surveys and impactful statistical analysis.
Strong background and experience using Qualtrics and Python or R.

Experienced in handling large data sets using SQL and databases in a business environment.


A PhD degree in a related, quantitative field (Survey Methodology, Statistics, Economics, Epidemiology, etc.).

Experience with people analytics and/or survey programs at global scale.

Demonstrable track record of dealing well with ambiguity, ability to self-motivate, prioritizing needs, and delivering results in a dynamic environment.

Excellent verbal and written communication. Strong ability to communicate and influence within multiple levels of the organization.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit