Job ID: 1471584 | Services LLC


At Amazon, we are the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to join as an Economist for Customer Promise.

The Customer Promise team seeks to identify the optimal delivery option for whatever a customer wants. We believe that finding an optimal promise and living up to it consistently improves our customer experience because we increase customer's confidence and trust in Amazon as the one, best option to get what you want, when you want it.

As the Economist for Customer Promise you will be responsible for leading the research, econometric modeling, and analysis to determine the optimal customer promise. This entails developing analytic tools and economic models that take into account inventory, fulfillment center capabilities, carrier capabilities, customer preferences, and economic impacts to determine customer promise. The models you develop will drive changes in transportation and fulfillment networks to ensure we’re providing customers with the fastest delivery experience while optimizing costs.

You will work with a diverse scientific team including computer scientists and statisticians as well as other economists. You will build statistical models using world-class data systems to solve business problems in a fast paced environment.


· PhD in Economics or closely related field.


• Experience in private consulting, government, or academic research
• Strong background in econometrics (e.g. program evaluation, forecasting, time series, panel data, and/or high dimensional problems), economic theory, and quantitative methods.
• Strong track record of applied research in industrial organization, applied econometrics, labor economics, development economics, public economics, applied macroeconomics, qualitative marketing, or a related field.
• Ability to work in a fast-paced business environment.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit