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UX Designer, PeopleInsight (Austin or Seattle)

Job ID: 1576883 | Services LLC


Job summary
The Amazon PeopleInsight team uses science, research, and design to improve the experience of associates who work hard to fulfill customer promises every day. Whether it is the Fulfillment Center team that delivers your same day Prime order, our Amazon Locker team that lets you pick up your package when it's convenient for you, or our Amazon Fresh team delivering your groceries in under an hour, the PeopleInsight group is there using data and science to provide key insights and experiences that improve employee well-being.

Note on Location: We are open to this role being located in Austin, Texas or Seattle, Washington.

Key job responsibilities
A successful candidate will:
· Be energized by difficult and ambiguous problem spaces. You take on obstacles with determination and excitement.
· Understand that the best innovation is a result of diverse perspectives. You work with your team to create a vision and deliver on it.
· Challenge themselves to learn new things, seek feedback, and maintain a growth mindset.
· Excel when interacting with business, design, and technical partners whether casually chatting, sending a written message, or leading a meeting.
· Enable effective decision making by collating information and compiling it into a digestible and actionable format.
· Innovate on behalf of the customer to identify creative solutions to challenges that others have not yet identified.

A day in the life
You will be delivering a product that makes science and people a natural combination. Customer obsession and collaboration will be essential. You will seek and provide feedback to other designers and peers in product management and engineering. You will need a deep understanding of user-centered design; to provide input on roadmaps, develop future concepts, improve current products, and elevate the user experience. Simply put, you will deliver products that are as easy to understand as an airline safety card and as indispensable as Prime delivery.

About the team
The PeopleInsight team is a collaborative group of Business Intelligence Engineers, Data Scientists, Data Engineers, Research Scientists, Product Managers, Software Development Engineers, Designers and Researchers that studies a workforce numbering in the hundreds of thousands. Our work is dedicated to empowering leaders and enabling action through data and science to improve the workplace experience of associates and ensure Amazon is Earth's Best Employer.


· 4+ years of experience as a user experience designer, interaction designer, information architect, or similar UX-related role.
· An online portfolio or samples of work demonstrating relevant experience


· A bachelor's degree in interaction design, human-computer interaction (HCI), or related degree
· Fluency in best practices for information architecture and interaction design, user-centered design process, as well as good knowledge of user experience principles and techniques.
· Experience creating prototypes or highly detailed wireframes for complex web applications.
· Experience with user interface patterns for web applications.
· Solid communication skills with the ability to present a strong rationale for design decisions
· Experience working in a collaborative team and directly with developers for implementation of designs.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit