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Senior AR Accountant

Job ID: 1674848 | ICP-Chengdu Branch

DESCRIPTION

Amazon's Finance Operations department seeks an experienced Collection Analyst to support Amazon’s customers to identify and resolve billing issues, reconcile accounts, manage disputes and drive monthly collection targets. A successful individual will be self-motivated, someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross-functional relationships, demonstrate exceptional organizational skills and attention to the details. This person will be responsible for the following:
· Own full cycle of accounts receivable past due balances, including: calling customers to collect payments, research/analysis/account reconciliations.
· Manage a portfolio of customer receivables and work to maximize Amazon’s cash flow by solving customer payment issues.
· Provide prompt, detailed, customer-oriented service to customers with solid operation knowledge.
· Handle internal and external Accounts Receivable inquiries.
· Maintain detailed notes, task creation and reminders in our collections tools.
· Escalate when appropriate to direct manager and/or senior leaders.
· Identify opportunities for continuous process improvement.

BASIC QUALIFICATIONS

· Finance Graduates with 4+ years of relevant Finance and/or Operational experience. · Be proficient in Outlook, Word, Excel, and other similar desktop applications. · Excellent verbal and written communication skills, with a strong customer service focus. · Exceptional attention to details and a work ethic based upon a strong desire to exceed expectations. · Has the ability to prioritize, multi-task, work with minimal supervision. · Exemplifies traits of being a team player, with good interpersonal skills.

PREFERRED QUALIFICATIONS

· Preferably with a Bachelor/Master Degree in Finance/Accounting. · Preferably with Collections background. · Preferably has working knowledge on Oracle Financials or other Finance ERP tools. · Knowledge of Amazon business or the e-commerce/ advertising industry. · Preferably has experiences on Lean methodology and process improvement projects.