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Learning Experience Designer

Job ID: 1800362 | Services LLC


Job summary
Amazon is looking for an enthusiastic Learning Experience Designer to join the Workplace Health and Safety Team. We’re not an average company and this is definitely not your average position. We’ll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon’s Workplace Health and Safety team is looking for an experienced, self-motivated designer who thrives in a fast-paced environment and has a strong background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must be an experienced instructional designer, effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.

The ideal candidate will have superb writing skills paired with the ability to create visually appealing training. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. You will use your expertise in learning theory, instructional technologies, and human performance to build learning materials that enhance the safety knowledge of Amazonians, specific to business and operational needs.
The Learning Experience Designer will be a creative and passionate stakeholder advocate, with proven analytical capabilities and learning design skills, demonstrate extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with an entrepreneurial spirit, possess a high level of flexibility, commitment, and the ability to tackle ambiguous obstacles.

NOTE: A portfolio or work samples are required for this role.

· Collaborating with subject matter experts (SMEs) and stakeholders to understand training needs
· Evaluating existing training to identify opportunities to maximize the effectiveness of learning, through re-design
· Scoping, designing, and developing training that is both engaging and informative
· Creating and updating internal processes and templates to minimize future content development time
· Development of storyboards and scripts
· Converting storyboards into animated, interactive eLearning modules in Storyline, Rise, or Camtasia
· Managing content source files in shared libraries
· Managing course content and training session scheduling within our Learning Management System
· Creating and running reports from the LMS
· Maintaining and monitoring all course content, assessments, and reporting data within the learning management system
· Managing periodic version updates of web-based training
· Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences
· Leveraging technology to improve learners’ access to knowledge and provide just-in-time learning
· Participating in a community of learning professionals to share best practices and identify emerging learning needs


· A minimum of a BS/BA degree + 5 years of experience OR a MS/MA + 2 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required
· Experience in using Articulate Storyline and Articulate Rise to develop interactive and engaging eLearning courses
· Experience in using Camtasia, Adobe Premiere, or a similar application to develop video micro-learnings
· Experience in editing video and audio files to provide transitions and enhance quality
· Experience in using Microsoft Office applications to develop training support materials


· Experience working in a complex, multi-national organization, and producing content in multiple languages
· Experience maintaining courses within a Learning Management System
· Experience troubleshooting and repairing functionality of courses
· Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support
· Experience measuring effectiveness of training programs to ensure they meet the goals of the project
· Strong project management and boundary-setting skills that ensure timely turnaround of deliverables
· Excellent verbal and written communication and presentation skills, and content editing capabilities

For employees based in Colorado, this position starts at $96,700. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. For more information regarding Amazon benefits, please visit Applicants should apply via Amazon’s internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit