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IT Support Engineer Intern 2022 Nationwide

Job ID: 1837637 | Amazon.com Services LLC

DESCRIPTION

Job summary
This is a ten-week internship (40 hours per week) during the summer of 2022.

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

Program Quick Facts & Locations:
· The position is NOT a corporate role and will be located in a fulfillment center, sort center, delivery station, or other warehouse environment
· Must be willing to relocate nationwide for the summer with relocation assistance if qualified (position location is most heavily weighted on business need but will also take into account individual location preference)
· Term: Ten weeks during summer of 2022
· Competitive salary, relocation (if qualified), and housing assistance (if qualified)
· An offer for full-time employment upon graduation may be given after the internship

Key job responsibilities
· Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments
· Ensure infrastructure networking and computing systems remain available during production hours
· Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions
· Support local technical projects
· Maintain or create IT policies, procedures, and processes
· Identify root-causes of operational issues and process inefficiencies
· Work weekends, holidays, and/or overnight shifts
· Work overtime both in peak season and as needed

BASIC QUALIFICATIONS

· Currently working towards a bachelor’s degree with a graduation date between December 2022 and August 2023

PREFERRED QUALIFICATIONS

· Strong communication skills, both verbal and written
· Adept at the ability to motivate others in a deadline-driven environment
· Ability to analyze and dive deep into data to provide thought-provoking, workable business solutions
· Proven track record of taking ownership and driving results
· Ability to thrive in an ambiguous environment

For Colorado based jobs: The pay range for this position in Colorado is $25.21/hr. Relocation may be provided as a part of the compensation package. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.