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Technical Program Manager, Shopbop

Job ID: 1970279 | ShopBop


Job summary
Shopbop, an Amazon company, is hiring a Technical Program Manager to run projects that improve our operations and impress customers with new offerings and better service. At Shopbop, you will use project management expertise and technical know-how to manage projects that balance business and customer needs against technical constraints. You will partner with departments leads and engineering teams to turn high-level objectives into goals, requirements, and user stories that deliver your vision. You will communicate frequently at all levels including routinely to the C-Suite to build and maintain alignment on your projects. You will dive deep into technical issues and be tenacious in solving problems for your customers.

Successful candidates will demonstrate an ability to use to audit and advise software teams on technical decisions as well as excellent problem solving, project management, relationship building, and communication skills.

Key job responsibilities

  • Work with stakeholders and engineering teams at Shopbop and Amazon to define plans to deliver new customer experiences that improve Shopbop operations for our customers
  • Write user stories, technical designs, and other artifacts needed to convey the project plan and get buy-in and support from engineering
  • Build and maintain a project schedule, providing visibility to management and developers
  • Make the right trade-offs between project schedule, customer features, and long-term business objectives
  • Build relationships with new partners internally and externally to identify technologies and components that can be leveraged to deliver on your goals

About the team
Launched in 2000 as an online boutique for hard-to-find denim, Shopbop has grown into a leading fashion retailer. Curated with a chic, modern woman in mind, Shopbop offers a comprehensive collection of designer apparel and accessories to suit every style and occasion. Acquired by Amazon in 2007, Shopbop is a fully-owned subsidiary, utilizing Amazon tools and technologies to delight Shopbop customers.

Shopbop is a passionate company, through our style-support initiative we shine a spotlight on labels and causes we believe in. Most recently Shopbop highlighted the Black in Fashion Council and I Am a Voter campaign.


  • 5+ years of technical program management experience
  • 7+ years of experience working directly with engineering teams
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • 8+ years of experience leading and managing complex software projects and influencing architecture and design decisions as a technical lead, program or product manager.
  • Experience in delivering large cross-functional projects.
  • Strong knowledge on current web technologies and SOA.
  • Bachelor's degree in computer science, engineering, or related technical field.


  • Experience buildings software systems that support business operations
  • Demonstrated ability to lead integration projects
  • Ability to influence teams to better support your business
  • Excellent working with geographically dispersed development teams.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit