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Content Test Specialist - DE, ADECT

Job ID: 2126416 | Amzn Support Srvcs Costa Rica

DESCRIPTION

Job summary

We at the "Certification Team" manage rapidly growing third party content catalog for Amazon Devices. If you are excited by technology and working in a fast-paced challenging environment drives you, we would love to have you as part of the team.


We drive the entire ingestion and certification process for 3P content in Amazon Devices, which involves the entire life cycle from the time a developer submits any content to the time it is put up on the store, and ensuring the high-quality experience for Amazon customers even after that.

The team is looking for a Content Test Specialist.


Content Test Specialist works on testing cutting edge applications and products at the user level, both manually and with automated tools. Content Test Specialists at Amazon are excellent individual contributors capable of taking up tasks of test case execution from start to completion with minimal help.

A day in the life

About the hiring group

Job responsibilities

  • You will test small components and features related to an Amazon device, application, or service.
  • You follow SOPs and execute tasks assigned to you on a daily basis and strive to meet productivity and quality baselines.
  • You acquire knowledge from peers, on-the-job training, and via SharePoint, Wiki, etc.
  • You use required tools and follow relevant practices that facilitate smoother operations and eliminate process dependencies.
  • You seek help from peers and/or your manager when instructions are unclear or if you are uncertain about a procedure. In the event of a problem, you are able to proceed when a workaround is recommended.
  • You perform predefined test cases without compromising the quality they test for.You raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms.
  • You track daily execution status using recommended tools and techniques, and provide individual status reports.
  • You actively participate in internal cross-training sessions and trainings required by the product team(s) and in your organization.
  • You report and track issues per the SLAs and defined guidelines. You are responsible for the security and maintenance of the company assets, accessories and devices allocated to you to perform your daily operations.
  • You use standard tools for effort and data capture and abide by the regulatory processes defined for ensuring process compliance, confidentiality, and security.
  • You contribute to process improvement ideas wherever applicable in your project scope.
  • You may assist in the development of new-hires to help them scale in their role.

BASIC QUALIFICATIONS

-Fluency in English AND Spanish language, both verbal and written.
-Fluency in German both verbal and written.
-Advance student of Computer Science OR 3+ years of working experience.
-1+ years of professional experience in executing test cases for software or devices.
-Demonstrated working knowledge with various QA methodologies and tools.
-Strong working knowledge of business software like Word, Excel etc.

PREFERRED QUALIFICATIONS

  • A graduate in Computer Science. (0-2 experience)
  • Knowledge of web technologies like basic HTML, CSS etc. or Software testing environment.
  • 2+ years of experience in Manual QA experience\Ability.
  • Comfortable communicating on emails and across multiple-management levels.
  • Ability to writing new test cases for the feature, execute and maintain.
  • Solid organizational skills and team player.
  • Break the code attitude
  • High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential