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Ops Supervisor - UAE National

Job ID: 2172020 | Q-Express Documents Transport


Job summary

  • Distribute daily work assignments to gain best productivity for the department.
  • Ensure that team members are on task at all times by providing feedback, coaching, training and redirection as needed.
  • Policy follow-up, attendance tracking (duties do not extend to discipline)
  • Motivate associates. Monitor and report associate’s performance issues as needed. Report concerns to Area Manager promptly.
  • Ensuring all Health & Safety Policies activities are followed
  • Full understanding of procedures and goals relating to ICQA department
  • Multitasking and working to ICQA/ops dead-lines on a daily, weekly, monthly basis
  • Participate/oversee departmental projects
  • Execute daily, weekly, monthly action plans that increase accuracy
  • Partner with Ops Team and communicate issues and actions regarding accuracy
  • Support Area Manager to lead and supervise a team of associates in ICQA/ops
  • Assign and direct work with AM approval
  • Teach and educate associates on the importance of ICQA
  • Ensuring all team members are fully trained to the appropriate level
  • Coach associates to work safely at all times


  • Excellent written and verbal communication skills (across all levels)
  • Familiar with policies
  • Demonstrated enthusiasm and the ability to motivate others
  • Leadership ability / People skills
  • Able to prioritize tasks and goals
  • Excellent interpersonal skills
  • Demonstrated problem solving skills and analytical skills
  • Good role model for others
  • Highly flexible
  • Intermediate MS office knowledge
  • Reliable/ dependable
  • Able to work under pressure
  • Excellent Amazon tool knowledge
  • Ability to work using own initiative
  • Excellent numeric and detail orientated
  • Good quality track record
  • Ability to examine a process and suggest improvements


  • Researching/Problem Solving Skills
  • Project Management Skills
  • Previous Experience in Inventory or Quality
  • Knowledge of more than 1 production area
  • Proficient in MS Excel and/or Access
  • Exposure to operations flow management