Skip to main content

Principal Product Manager, Fleet Repair Solutions, Last Mile Global Fleet & Products

Job ID: 2485496 | Services LLC


Amazon's Global Fleet and Products team is responsible for managing and growing the network of professional contract organizations that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across North America and are assigned delivery routes and packages 7 days a week that are delivered by their vans and drivers. While we continue to ensure that the appropriate vehicles are available for today's customer deliveries, we are also in the midst of a historic transition of one of the world's largest fleets into a highly electrified fleet.

Amazon's Global Fleet and Products team is seeking a Principal Product Manager, Fleet Repair Products. In this role, the senior leader will focus on building and leading repair solutions at scale for our Last Mile Fleet. This role will be expected to manage multiple new products, programs, and Value Added Services, concurrently, directly and indirectly. The Principal Product Manager, Fleet Repairs will be expected to contribute significantly to the overall fleet strategy and to build and maintain 3P repair provider relationships that support the long-term strategy. The individual will have a strong track-record of delivering successful new products, programs and/or Value Added Service offerings at significant scale ($200M or more in total spend), senior leadership involvement with external vendors, and thought leadership within procurement, transportation, fleet or automotive.

Key job responsibilities
- Define requirements for product/service/program offerings for the repair of all vehicles in Amazon's last mile fleet including Internal Combustion and Electric Vehicles, working backwards from key stakeholders (e.g. Delivery Service Partners).
- Negotiate strategic partnerships for repairing vehicles.
- Build and own repair company relationships.
- Build products to expedite vehicle service and improve uptime.
- Engagement with senior leaders, both externally and internally
- Deliver improved financial performance through vehicle uptime
- Lead teams and knowledge to consistently deliver valuable projects
- Lead strategy for individual projects to support all the goals of the business, not just financial goals
- Communicate expectations and requirements equally well with external and internal leadership teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary
- Utilize exceptional problem-solving skills to work through difficult challenges
- Travel 40%

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Bellevue, WA, USA | Nashville, TN, USA


- 10+ years of product or program management, product marketing, business development or technology experience
- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner


- Experience owning technology products

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,500/year in our lowest geographic market up to $240,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Applicants should apply via our internal or external career site.