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Principal Product Manager - Technical, APO Engineering

Job ID: 2540878 | Amazon Web Services, Inc.


- Bachelors in engineering, CS, or related field, strong technical acumen required
- Minimum 10+ years of technical product management experience
- Minimum 5+ years of experience in databases and analytics
- Experience delivering large-scale product offerings where you are responsible for the full product lifecycle, from concept through GTM (go to market)


Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Are you interested in helping guide the product strategy for the AWS Partner Network? This is your opportunity to be an owner, builder, and an innovator for a AWS that service that hundreds of thousands of partners rely on daily. Together with a diverse team, you will work backwards from customer needs to define the future of AWS Partner experience.

The AWS Partner Organization (APO) supports tens of thousands of consulting and technology partners who in turn serve AWS customers across nearly every industry, segment, and geography. The APO Engineering team is driven by the mission to provide best partner experience worldwide and create a better future for our customers and communities through a culture of Customer obsession, innovation and a relentless pursuit of excellence. Our team is responsible for both internal and external support for Partner Sales, the APN, and other key elements that drive the AWS partner engagement. Our commitment is to serve three primary stakeholder groups: the partners who collaborate with us to develop, promote, and sell AWS, the customers who rely on AWS services, and our internal users responsible for fostering AWS sales and partner-based adoption.


Key job responsibilities
Lead Product Definition – Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents (press release, FAQ) including customer and market feedback, competitive analysis and business metrics to inform direction.

Define Product Vision – Including all aspects to future roadmap, investment, innovation and experimentation.

Execution of Product Planning and Development – Including customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements, and ownership of product positioning.

Lead Product Launch – Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.

Lead Operations – Including monitoring and response to customer feedback, continuous improvement and business growth

Lead interaction with Technical Team – Including helping the technical team make tradeoffs based on customer requirements, QA/testing of the product.

Business reporting - Track revenue and adoption on a daily basis. Own writing business reports on a weekly and monthly basis and review with leadership.

A day in the life
You are a Technical Product Advisor to AWS VPs, customer-facing representative for the service, and point of contact for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, pricing narratives, and naming documents, iterating on product decisions with the engineering team, working with partners in marketing, sales, solution architecture, legal, support, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends. On a daily basis, you'll have a chance to work with everyone who makes products at AWS successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more.

About the team
Our team is a diverse group of principal and senior product managers, researchers, and advocates. Here in our team, we embrace our differences. . We encourage our teams to constantly innovate, drive operational efficiency, and constantly challenge our assumptions with data and customer feedback to iteratively improve. We ongoing learning experiences, including Diversity, Equity, and Inclusion (DEI). Come build and learn with our rapidly growing team.


Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | New York City, NY, USA | Seattle, WA, USA


The ideal candidate will additionally demonstrate the following:
- - Experience making product decisions using judgment and data, including collaborating with customers and internal partners to solicit diverse perspectives
- - Experience successfully improving processes for product management and for collaboration with partner teams
- - Experience defining and executing a go-to-market strategy
- - Passion for technology, willingness to dive deep into the technical products
- - Experience influencing executive leadership through verbal and written communication
- - Experience negotiating, influencing, planning, and executing across teams
- - Technical depth in databases, data science modelling and Native AWS services

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,400/year in our lowest geographic market up to $309,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.