Skip to main content

Workforce Development Program Manager II, Reliability & Engineering Maintenance Strategic Workforce Development (SWD) Team

Job ID: 2588951 | Services LLC


Are you passionate about creating, implementing, and driving the strategy to develop the workforce of the future? Do you want manage programs focused on improving the internal and external talent slate for an essential Amazon support team? The Reliability Maintenance Engineering (RME) Strategic Workforce Development Team uses data, research and internal and external partnerships to craft workforce development solutions focused on building robust talent pipelines to meet RME’s current, emerging, and future needs.

As a Strategic Workforce Development (SWD) Program Manager you will proactively identify mechanisms, process improvements, programs and partnerships which will improve Amazon RME operations and the employment outcomes for current and future Amazonians.

The SWD Program Manager will lead programs supporting Amazonians globally. This includes identifying key initiatives, developing project roadmaps, engaging vendors, internal and external partners, developing proposals, identifying and scoping data and metric requirements, and managing key stakeholder communications. This role will work directly with multiple internal businesses, technology, finance, operations, vendors, and partner teams.

Key job responsibilities

Identifying, developing, executing, and managing project plans
Influencing key stakeholders throughout the evolution of a project or program
Stakeholder management and communication
Documenting and communicating results to senior leaders
Interpreting data for a non-technical audience
Develop strong relationships and have the ability to influence key internal and external stakeholders/partners across diverse roles and levels.
Partner with multiple stakeholders to translate ambiguous requirements for execution

A day in the life
A Day in the Life of a SWD Program Manager
While you will always strive towards one goal - delighting customers - no two days will be the same. Due to the scope and impact of this role, you will continuously find new problems to solve and be required to partner with teams across the globe to deliver innovative workforce development programs within the project timeline and budget.

About the team
The Reliability & Engineering Maintenance (RME) Worldwide Talent Development Team attracts, educates, and develops our workforce. We leverage science and technology as the cornerstone to support and maintain a global infrastructure. We champion organizational change when structural complexity inhibits efficient delivery of our strategic goals.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Denver, CO, USA | Nashville, TN, USA


- 3+ years of program or project management experience
- 2+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 2+ years of workforce development, human resources or talent acquisition experience
- 3+ years of project management experience including developing project scope, schedule, budget, quality, along with risk and critical path management
- Experience managing programs across cross functional teams, building processes and coordinating release schedules


- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Excellent communication both written and verbally
- Ability to work independently in a fast-paced environment and build partnerships with a wide range of stakeholders
- 5+ years project management experience
- Demonstrated ability to manage time and resources

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.