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Principal Product Manager - Technical (PMT), Amazon Product Knowledge

Job ID: 2645111 | Services LLC


What do you like most about shopping at Amazon? Huge product selection? Amazon’s catalog has billions of items. Despite its mind-boggling size and variety, it remains the best in the business. That’s no accident! We use state of the art machine learning techniques (e.g. large language models) and cloud computing technologies to keep it that way. A vast and high quality product catalog is a key strategic asset for Amazon that sets us apart from our competitors. Come help us make the world’s best product catalog even better and influence the way millions of customers shop.

As a Product Manager Technical (PMT) within Amazon Selection and Catalog Systems (ASCS), you will own solutions to a large set of customer-facing product catalog issues that influence critical business processes and product discovery. Our work is at the cutting edge of machine learning/information retrieval algorithms and big data analytics leveraging the best of what AWS (Amazon Web Services) has to offer to run ML at scale.

Here is a taste of incredibly captivating questions that you, as a leader, will be asking yourself almost every day:

- How do we grow this product? How do we make sure we are addressing the right problems and investing in the right areas.
- How do we measure the impact and continue improving on the customer experience?
- How do ensure we are investing in the right mix of technology and data?
- How do we make sure that you always get relevant results when you search for products on Amazon?

If you like to answer these questions and are excited about using machine learning, information retrieval and cloud computing to solve highly visible, fast evolving, ambiguous problems, then this position is for you.

In this role you will be responsible for scoping and delivering large products across the Amazon Catalog Systems. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications including success criteria, driving schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between stakeholders to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to stakeholders, internal cross-functional and remote project teams. You will have end to end ownership - all the way from defining the strategy to measuring metrics to monitoring day to day progress of these products. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.

Key job responsibilities
- You will manage business requirements, design, performance expectations and goals with all stakeholder teams.
- You will partner with management to define strategy and build road maps for the projects you own.
- You will track real time service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.
- You will be responsible for the overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.
- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.

We are open to hiring candidates to work out of one of the following locations:

New York, NY, USA | Seattle, WA, USA


- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
- 8+ years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
- Experience contributing to engineering discussions around technology decisions and strategy related to a product


- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Master’s degree in Engineering, Computer Science, or a related technical field and/or MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.