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Sr. Manager, Technical Program Management, Design Engineering Services

Job ID: 2646727 | Services LLC


Design Engineering Services is seeking a talented and motivated Sr. Manager of Technical Program Management to be a functional leader for technical oversight and integration, risk management and mitigation, project planning, and implementing mechanisms to create efficiencies to enable building the next generation robotic system design and automation technology. The Sr. Mgr, TPM will manage a team to engage in the full project lifecycle of large complex innovative programs aimed at improving the efficiency and lowering the cost of Amazon’s next-generation Fulfillment Centers, Sortation Centers, Air Hubs, and Air Gateways.
This position is responsible for the planning and execution of complex large scale NPI programs while serving as liaison between Hardware Engineering, Systems Engineering, Software Engineering, Deployment Engineering, Manufacturing & Supply Chain, Customer Support, and various program verticals.
If you are a Senior Manager of Technical Program Management, who is looking to grow their skills in project/program management, with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment and logistics technology, we want to talk with you.

Key job responsibilities
Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

· Lead a team to effectively and efficiently deliver System and Hardware Product Development programs and projects, working closely with mechanical, electrical and embedded systems teams
· Interact with Deployment Engineering, Manufacturing, Supply Chain, Global Support Services, and other key stakeholders to define and deliver requirements to project goals to improve performance, reduce cost, and reduce installation cycle time
· Collaborate cross functionally to support solution development and integration.
· An ideal candidate has experience with hardware/software design and integration
· Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results
· Lead the partnership between hardware engineering, product management and systems engineering to develop and decompose comprehensive functional requirements
· Identify, assess, track and mitigate issues and risks at the program level
· Create, maintain and disseminate project information to stakeholders
· Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
· Develop and drive project schedules
· Drive programs across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, HW Test Engineering
· Partner with groups external to Hardware Engineering to successfully deliver on project goals

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | North Reading, MA, USA | Seattle, WA, USA


· Bachelor’s degree in Engineering, Computer Science, or a related field
· 10+ years of experience in hardware development across full product life cycles for concept development to manufacturing
· 7+ years of experience managing scope, schedule and resources across multiple cross-functional hardware engineering teams
· 5+ years of directly people leadership experience
· Track record of managing cross functional technology, product management, reliability, regulatory and testing teams to deliver complex products under tight time constraints
· Demonstrated ability to deliver multiple projects at different complexity levels in parallel
· Demonstrated ability to utilize a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking
· Ability to develop Gantt Charts & identify project critical path
· Experience developing and executing against project schedules
· Experience working in a fast-paced matrix technical organization
· Ability to communicate effectively with technical and non-technical individuals
· Excellent written and oral communication skills
· Proven problem solving skills
· Strong organizational skills


· Strong written and verbal communication skills
· Ability to communicate effectively with both technical and non-technical individuals
· 7+ years of experience leading interdisciplinary discussions between Hardware, Reliability, Firmware, Software, Industrial design and Product management teams to define and drive scope and clarity of work
· Experience driving multiple products through a complete life-cycle
· Prior experience with robotics and mechatronics or related product
· Ability to excel in a fast-paced, startup-like environment
· Basic fundamental knowledge of mechanical and electrical design to channel dependencies with partner teams in Manufacturing Test, Reliability, Sourcing, Hardware Quality, Safety, Compliance, EMC, Firmware, Security and Networking
· Proven experience in launching hardware from concept to production. Ability to manage schedule of end of life dependencies along with product obsolescence and sustaining current product in the field
· Project Management Professional or Certified Scrum Master certifications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $175,200/year in our lowest geographic market up to $302,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.