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Sr. Program Manager - Business Inovation

Job ID: 2648542 | Amazon Web Services, Inc.


AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Would you like to be part of a team that is redefining the IT industry? AWS is looking for a highly motivated and deeply analytical Program Manager, to support and execute strategic programs with key members of the rapidly growing Global Business Innovation to Scale (GBITS) team.

We are seeking a dynamic, specialist Program Manager. This role will involve C-level and senior executive level engagement from AWS and our customers/partners. In this role, you will build and manage a strategic plan, identify key risks and issues if any, and proactively drive actions to clear hurdles and drive resolution. In this role, you will work across multi-functional teams within AWS including GTM, partner management, AWS sales, Finance, Legal, Operations, and Marketing. You will also work frequently with worldwide counterparts across geographies.

You must have proven track record of successfully delivering and executing strategic high visibility programs in a fast moving environment, collaborating well with business and technical teams, managing program operations, have a passion for technology, a high degree of business acumen, and a broad knowledge of programs and operations.

To be successful in this role, you will work as a strategic advisor to the internal and external stakeholders while driving the adoption and engagement of large pursuits. You must have analytical acumen and problem-solving skills to translate ambiguous, and often incomplete, information into action plans and insights. This role requires you to think big, dive deep, bias for action, and showcase your people and program management skills. You will bring innovation, passionate voice, and an ability to prioritize and execute at the pace of achieving large pursuit deals by working across various teams.

Preferred Locations - Seattle, WA; NYC. Up to 50% travel, post Covid-19 restrictions.


Key job responsibilities
* Coordinate across many AWS teams with impact and visibility at the highest levels of the AWS partner team
* Document processes and collaborate cross functionally to improve processes, tools, and templates to make it simple and easy for teams at all levels to deliver and meet the Amazon quality bar
* Maintain and provide the state of the business in a single pane for all the stakeholders including potential risks and issues to enable timely, data driven decisions
* Manage business planning and operational cycles (monthly, quarterly, annually) for the team and coordinating with leaders of other business areas as needed and to support partner teams with streamlining and continually improving processes.
* Set and manage the cadence for monitoring progress against objectives and plan, ensuring all stakeholders understand and plan for what needs to be delivered throughout the year
* Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general
* Establish credibility and maintain working relationships with partner groups
* Take on special projects on an as needed basis to include delivering on narrowly focused tasks to broader ranging initiatives that need definition and the curation of insights

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules


- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.