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Skill Bridge - Data Center Engineering Operations Technician, AWS Infrastructure Services

Job ID: 2656801 | Amazon Data Services, Inc.


At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

At Amazon, we are excited to offer transitioning service members the opportunity to launch into post-military careers with limitless possibilities. Military Fellowship Programs allows transitioning servicemembers and military spouses to intern with Amazon to gain valuable experience in the civilian workforce and aids servicemembers in their transition from the military. Amazon employs over 40,000 Veterans and military spouses across a multitude of businesses, including Operations, Sustainment, Devices, Robotics, and Amazon Web Services (AWS). Amazon pledged to hire over 100,000 U.S. Veterans and military spouses by July 2024, building on its commitment to military families after far exceeding its pledge to hire 25,000 by 2021.

This is an approved Department of Defense (DoD) SkillBridge Program. Active duty transitioning service members from any branch of service may apply if they meet the eligibility requirements. DoD Instruction 1322.29 allows service members to participate in the program with command approval. Your transition office will provide candidates with the necessary documentation to obtain approval. For further information about the DoD Skillbridge

Program, visit:

Amazon is proud to be a host company partner with Hiring Our Heroes (HOH) as part of a nationwide initiative via the Chamber of Commerce. Offered in a 3-times/year cohort and individual fellowship format, the 12-week program is held Monday through Thursday at host companies (Fridays are reserved for military duties and professional development). Amazon provides eligible transitioning military members and military spouses with fellowship opportunities across the company.

Key job responsibilities
- Tasked with driving innovation while reducing operational costs in the facilities.
- Drive projects with moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, operational readings and facility management.
- Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.
- Role may support more than one location/site.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Ashburn, VA, USA | Canton, MS, USA | Chantilly, VA, USA | Columbus, OH, USA | Herndon, VA, USA | New Carlisle, IN, USA | Phoenix, AZ, USA | Sterling, VA, USA


- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- High school or equivalent diploma
- Must be active duty U.S. Military members with 180~ days of time in service remaining or a military spouse


- 2+ years of data center engineering experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit