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Supply Chain Manager, Supplier Center of Excellence (SCOE)

Job ID: 2660183 | Services LLC


At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

The OpsTech IT supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of customers across the world.

The Supplier Center of Excellence (SCOE) team focuses on supply agility and resilience, supplier readiness to support Amazon demand, product quality, supplier performance management, cost containment and reduction, supplier capability development, risk identification and mitigation. Working closely with the Engineering team, Global Procurement, and other Supply Chain internal teams, the SCOE team will develop and lead supplier relationships for creating the greatest value in total cost, quality, service, security of supply, and innovation. The team will partner with all cross functional regional procurement & launch readiness teams to develop category strategies that meet the enterprise guidance on products and addresses regional needs of business and internal stakeholders. As a part of the Supplier Center of Excellence, the Supply Chain Manager will develop and support a variety of processes, programs and operational activities that support and further our team’s mission.

Key job responsibilities
• Engage with Suppliers in a detailed, hands on approach to support every day, operational requirements related to inventory readiness, changes in components and technology, reporting, and metrics
• Support execution of sourcing strategies in collaboration with other sourcing teams
• Perform bid processes to obtain quotes from suppliers for new sourcing intitiatives
• Manage tail spend and implement actions to streamline, consolidate, or diversify tail spend
• Lead or participate in development of programs and processes, improve process efficiency, and innovation for related programs
• Lead interdepartmental synch and alignment meetings
• Lead efforts to implement supplier data ingestion programs and ensure supplier compliance
• Support a variety of P2P system programs and functions
• Provide operational program support with suppliers on behalf of our internal customers
• Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives.


- Bachelor’s Degree in Business, Supply Chain, I.T. or a related field preferred
- 3+ years of experience in supply chain, strategic sourcing, procurement, or supplier management
- Ability to exercise judgment in evaluation of suppliers, supplier performance, and ensure that project goals, schedules and performance requirements are achieved
- Customer obsession, bias for action and urgency
- Must have a positive, collaborative attitude
- Excellent verbal skills and above average written communication skills
- Experience using data and metrics to determine and drive improvements
- Strong PC skills including Windows and Excel, including Pivot Tables, VLookUps at moderate to advanced level
- This role may include up to 10% travel


- 5+ years of experience with focus on supply chain, strategic sourcing, procurement, or supplier management
- Program or project management experience
- Experience and knowledge of I.T. equipment and components, including network infrastructure, peripherals, and end user equipment, suppliers, and the related supply chains
- Ability to proactively manage supplier relationships to drive value for our customers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit