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Program Manager, AWS Product Marketing

Job ID: 2661681 | Amazon Web Services, Inc.

DESCRIPTION

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.

As a member of the AWS generative AI Product Marketing team, you will partner with stakeholders across AWS Sales, AWS Marketing, and AWS service teams to create and implement programs and processes at scale that help us tell AWS’s most important stories to customers and partners around the world. You will work closely with AWS subject matter experts, product marketers, and content managers who are responsible for delivering messages to a large, globally distributed audience, both internally and externally.

This role may sit in the following locations only: Arlington, VA, USA | San Jose, CA, USA | Seattle, WA, USA Relocation offered to these locations only from within the USA only.

Key job responsibilities
The ideal candidate will be comfortable organizing and driving the development of high-volume, quality content and messaging that feeds marketing channels. Successful candidates will be detail-oriented and organized, capable of handling multiple projects at once, and comfortable navigating through rapidly changing priorities.

• Create and manage effective processes to broadly disseminate new messaging, updated priorities, and hot topics and track success metrics for these processes
• Ensure internal messaging and content is engaging, up-to-date, easily discoverable, and usable
• Eliminate content sprawl by ensuring the highest quality content is always easily accessible to internal and external audiences
• Drive collaboration with stakeholder teams
• Manage cross category reporting to provide program metrics to leadership


A day in the life
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
 
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. 

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 

BASIC QUALIFICATIONS

- Experience building, executing and scaling cross-functional marketing programs
- Experience using data and metrics to drive improvements
- 5+ years of relevant work experience in marketing content management
- Ability to analyze and pull data from various data points
- Bachelor’s degree in relevant field of study

PREFERRED QUALIFICATIONS

- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience in marketing or marketing research
- An ability to thrive in a fast-paced and highly cross-functional global organization
- The ability to remain calm and collected in high-pressure, high-stakes environments
- Ability to work independently as well as in a collaborative team environment
- Excellent interpersonal, leadership, and collaboration skills
- A career path that demonstrates increasing levels of responsibility and proven success delivering
- Demonstrated customer-service orientation and creativity in problem solving
- Excellent verbal and written communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.