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Sr. Technical Infrastructure Program Manager, Data Center Planning and Delivery

Job ID: 2661809 | Amazon Web Services, Inc. - A97


AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud. We’re seeking an experienced Technical Infrastructure Program Manager in Herndon, VA to oversee data center security build projects and take a lead role in ensuring the successful deployment and launch of physical security infrastructure programs. This role will be engaging, requiring interaction with many internal Networking, Design Engineering, Construction teams and external partners. As such, visibility on your programs will be high and requires a technical PM with strong business acumen and precision communications.

The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess 5+ years of experience in tactical project management of highly technical initiatives, as well as strategic program management.

An Engineering Degree or equivalent technical experience is required. Candidates possessing a background in software/hardware engineering, infrastructure operations, and/or IP/networking who have transitioned to a program management discipline will have a distinct advantage.

Strong judgment, negotiation skills, ability to influence without authority, analytical talent, and leadership along with the capacity to thrive and succeed in an entrepreneurial and fast-paced environment and not be hindered by ambiguity or competing priorities are a must. A successful candidate will possess a background in technical infrastructure deployment, software/network engineering and data center infrastructure/operations. Your work will include supporting the construction and deployment of physical security packages. You will work closely with internal teams, Design Engineering, Construction, as well as Security Integrators, General Contractors, and vendors to ensure compliance with all security standards during the construction, testing, and acceptance phases of the projects. Experience in managing data center infrastructure deployments is a plus. A successful candidate will have proven to be capable to manage a global deployment strategy, work cross functionality with vendors, procurement, finance, operations, and software teams. This candidate will develop outcomes that will involve many types of hardware and software platforms and process development/optimization. Ability to travel 50% to support deployment and implementation globally.

Key job responsibilities
- Lead cross functional and technical teams to drive new build projects from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment
- Interact with engineers, technicians, project managers and senior management on a daily basis
- Lead the deployment, launch, and continuous improvement of new data center builds and expansions
- Collaborate with internal teams and external vendors to generate high quality, cost effective solutions and deliver results on time
- Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors
- Lead continuous improvement processes to improve physical security programs
- Implement and fully document improvements and modifications related to new technologies

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 5+ years of experience in technical security leadership roles; technical program management, or Cloud Infrastructure and experience working with the large-scale global deployments of hardware/software
- 5+ years proficient using business/technical software, and experience working with designs of complex systems, software and hardware, specifically in the Physical Security space
- Has an engineering background (e.g., CS, CE, EE, ME, CivE, degree or equivalent experience)
- Ability to travel 50% to support deployment and implementation globally


- Experience in building and scaling security solutions in highly technical infrastructure like data centers
- Advanced degree in a technology related field
- Capital project management skills
- Experience in practicing / implementing continuous improvement methodology – LEAN, Six Sigma, ITIL, CMMI

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.