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System Development Engineer, STRADA

Job ID: 2664554 | Amazon Data Services, Inc.

DESCRIPTION

The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world’s largest and most complex networks. System Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer’s demand. This position is located in Minneapolis, Minnesota and working in the heart of AWS global network.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Come join us and enjoy the satisfaction that comes from successfully building software to scale and provide insights about one of the world’s biggest networks.

Key job responsibilities
You will be responsible for the design, implementation and quality of services you deliver. Your experience working in a systems development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.
You’ll also:
• Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.
• Write high quality distributed system software.
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.
• Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.
• Contribute to documentation of process and procedures..
• Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.
• Participate in an on-call rotation with your team.

A day in the life
Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective.

Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.

In this role you:
• Participate in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operate efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.

About the team
Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is
responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations.
BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually.

The Core Service Automation team is responsible for the design, implementation, and operation of the DHCP and DNS systems that provide service to all Amazon data centers and offices.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes

PREFERRED QUALIFICATIONS

- Experience with distributed systems at scale

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.