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Software Development Engineer, Internet Monitoring, GCNA

Job ID: 2665549 | Amazon Data Services, Inc.


Want to drive the development and innovation in a service that impacts thousands of AWS customers? We are currently looking for a software development engineer to help us deliver the future of application and network monitoring at AWS. This role is for building the core functionality of AWS Internet Monitoring service and is a good fit for you if you are passionate about autonomous software systems that transform the way applications and networks are built and operated. We are currently looking for a software development engineer to help us deliver the future of software-driven traffic engineering at the core of our global network. This role may be for you if you are passionate about software systems that transform the way networks are built, controlled and operated. You build high quality, highly available, always-on services. You are happiest when you are working with empowered, world-class leaders and engineers to solve fundamental challenges in planet-scale networks. Finally, with your curiosity and strong ownership bias, you have an infectious desire to continually improve how things are done.

Come join us and
Do what nobody else in the world is doing… literally
Gain world class knowledge and expertise on the inner workings of the Internet and how Amazon interfaces with it
Define and design the next generation of Amazon’s Software Defined Network
Create, enhance, and run scalable autonomous controller services that observe the state of the network, make active decisions to optimize traffic based on programmable business logic
Build massive real-time systems which inform and drive complex changes across the global network and Internet
Collaborate with and learn from world leaders in networking and distributed systems
Gain practical experience building incredible software using Amazon Web Services

Key job responsibilities
-Leverage, develop, and implement cutting-edge algorithms and techniques to automate and optimize Internet Monitoring and operations.
-Collaborate closely with cross-functional teams (developers, network experts, scientists, leaders) to translate the business requirements into technical specifications.
-Design, test, and deploy scalable software systems that leverage Generative AI techniques to enhance network performance and reliability.
-Continuously research and evaluate emerging technologies and methodologies to stay ahead of the curve in the field of Generative AI.
-Participate in code reviews, provide constructive feedback, and contribute to a culture of excellence in software engineering practices.
-Proactively identify and address technical challenges, troubleshoot issues, and drive resolution to ensure smooth operation of Generative AI software solutions.
-Communicate effectively with stakeholders to convey project status, solicit feedback, and align on strategic objectives.
-Own the operational excellence of the software you put into production.
-Contribute to improving our documentation, processes, and tools so that we improve our performance as a team.

About the team
The Internet Monitoring team is responsible for the services that monitor the health of Amazon’s traffic to and from the the Internet. We provide the authoritative source of Internet health-detecting and reporting of internet impairments affecting AWS services before customers complain and do so at a high quality and optimized cost. We provide the Internet health signal to operators and service owners for manual traffic engineering & other downstream consumers for Automated Traffic Optimization and Management that drives programmatic traffic engineering. We provide the foundations for internet health and triangulation for AWS customer resources. Our biggest value proposition is to look at a variety of input data sources and come up with a single customer experience score indicating the internet health, associated visualizations, alarms, and fault isolation.


- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language


- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.