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Product Manager - Technical, Amazon Security, Amazon Optics

Job ID: 2665825 | Amazon Web Services, Inc.


Help us deliver peace of mind, securing Amazon data centers, offices, and critical sites through the next iteration of our centralized cloud-first physical security solution built for enterprise-scale protection.
Our vision is to simplify physical security, anticipate threats, and build a safer world, starting with Amazon. We secure our customer's assets, prioritizing human safety above all else.

You’ll independently partner with customers and engineering teams across Amazon to prioritize and build innovative security solutions at massive scale. Our product is multi-dimensional, covering video surveillance, intrusion alarming, and access control. We leverage artificial intelligence to gather insights across these domains and surface events in real-time through our web application. You’ll use your skills of driving simplification and efficiency to find a path forward in difficult situations. You'll utilize the full power and breadth of AWS technologies to develop a product that proactively protect the assets of every single Amazon customer, both internally and externally – not many teams can say that!

We are confident you'll love working in our organization, but we'll let the data speak for itself. This year, employee surveys across our six teams show the following:
- Inclusion: 90% favorable
- Team Effectiveness: 88% favorable
- Manager Skills: 85% favorable
- Leadership Principles: 83% favorable
- Day 1 Culture: 83% favorable
- Career Growth: 82% favorable

Key job responsibilities
A PMT in our organization primarily manages product features. They do this through requirements gathering, starting with understanding customer problems. They influence customers, vendors, external partners, and engineering team priorities.

They are the voice of the customer. They work with customers and engineering to define/clarify features, roadmap priority, customer experience (CX), user experience (UX), compliance, accessibility, and other requirements.

A PMT in our org drives feature discussions with customers, engineers, and others. They produces clear, concise documents, impacting customer experience, success metrics, and team-level business goals.

They understand technologies within their product area, and can quickly come to speed in new areas of technology. They articulate technology requirements for a feature/API (e.g., performance, latency). They ask the right technical questions, and can identify risks in technology design choices.

Our PMTs optimize roadmap intake (e.g., features, bugs, etc.), and connect engineering to end-user/customer experience.

We serve a global customer. Our PMTs may spend up to 25% of their time traveling to visit the customer space in varying parts of the world.

About the team
About Amazon Security

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.


- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience


- Knowledge of agile product development and life-cycle management process
- Experience leading cross-functional teams to deliver products and online services on tight deadlines

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.