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Software Engineering Manager III, Fulfill To Promise - F2P

Job ID: 2665897 | Services LLC


Today, SCOT/SO faces new challenges as it drives to improve efficiency in the Amazon network. This requires the construction and refinement of a comprehensive resource plan followed by modifications to how we make assignment decisions on a local and network-level scale. The F2P team own the platform that makes greedy assignments world wide. It's role is to make the initial cost optimal assignment decision. F2P is a high-throughput, tier 1 system with global impact where small improvements can have significant benefits for our customers, profitability, and the environment.

This space requires a high level of strategy, engagement, execution, and operations to evolve fulfillment capabilities for the next decade, solving 21st-century problems with cutting-edge technologies. This initiative is fundamental to Amazon’s future success, providing great personal satisfaction and career development opportunities as we tackle some of the most intriguing transportation challenges. It requires strong technical ability, excellent project management and communication skills, and the motivation to achieve results in a fast-paced environment.

The perfect candidate will thrive outside of defined role guidelines, practice extreme ownership, make tough trade-offs to achieve strategic success, elevate their subordinates, manage upwards, and be able to explain their space to a 5-year-old.

Key job responsibilities
A successful candidate will need to be equally comfortable leading SVP-level reviews and interacting with engineers. The top three LPs to be successful in the team are:
- Deliver Results: Define responsibilities and expectations regularly. Enable team to produce outstanding results. Hold individuals accountable for both what they do and how they do it. Pursue goals despite setbacks.
- Think Big: Create environment to encourage innovation and calculated risk-taking. Develop strategies to balance short-term requirements with long-range business plans. Identify and act on the opportunities with the greatest strategic impact.
- Dive deep: Integrate information from various resources and perspectives. Clearly define complex issues despite incomplete or ambiguous information. Identify underlying issues and root causes of problems.

A successful candidate must be able to:
- Lead highly talented technology teams responsible for building and owning complex services.
- Lead the effective and efficient delivery of large, complex projects
- Develop and maintain a culture of innovation and operational excellence in the team.
- Influence, collaborate and communicate effectively with various leaders in Amazon.
- Hire, grow, and retain a strong team in line with Amazon’s high standards.
- Anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs with technical constraints.
- Identify, assess, track and mitigate issues and risks at multiple levels.
- Drive effective teamwork, communication, and collaboration across multiple disparate groups with competing priorities.

A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

Learn more about our benefits HERE.

About the team
F2P is a large scale order assignment engine, collecting information from a dozen external systems to produce it's candidate space. The system focuses on making cost optimal decisions in near-real time on groups of related orders across the globe.

Sitting at the confluence of several independent controllers, F2P plays a critical role in enabling SCOT to experiment and move quickly. Engineers and Managers on the team have a Day One, fail-fast mindset with little tolerance for accumulating technical debt. Operational Excellence is a high priority, and defect leakage must be kept to a minimum. The team operates with CI/CD and Pair Programming practices.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA


- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams


- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.