Skip to main content

Supply Chain Manager, SCOT S&OP, ALDF Field

Job ID: 2676507 | Services LLC


We are looking for a Supply Chain Manager (L5) to lead the S&OP space for North America (NA S&OP). This team leads S&OP planning and execution for NA Direct Fulfillment’s carrier capacity, determining services needed to provide services for thousands of vendors, drawing on Third Party and Amazon Logistics (1P) capacity.

Key job responsibilities
- Drive forecasting, capacity planning and ensure we are un-constraining the network E2E
- Analyze the impact of business changes on demand and continuously improve the forecasting processes by diving deep into the gaps within existing tools and by automation and standardization while working with internal and external stakeholders (Retail, Finance, Transportation, Operations).
- Work with partners in Amazon logistics business, Amazon Procurement, and 1P Carriers to align capacity to demand, with respect to origin location, size, special handling requirements, and speed expectations.
- Own goals for Transportation Execution and provide visibility to key metrics through regular business reviews with internal stakeholders and Leaders (Weekly, Monthly, Quarterly Business Reviews).
- Build alignment with internal and external transportation providers; negotiate and deliver incremental carrier capacity when needed to meet program volume, particularly for Prime week and Peak season.
- Measure quality of services delivered by 3P and 1P transportation providers. Develop mechanisms to provide visibility to performance and hold partners accountable.
- Work with Direct Fulfillment colleagues in Business Development, Account Management, Product, Tech as well as Amazon internal carriers to build processes and tools to enable scalable and flexible operations and drive growth towards program goals.
- Influence the vision and detailed requirements for automated solutions to enable our business to manage key levers like transit time, transit time contingencies, and carrier capacity.


- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements


- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,600/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.