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HR Business Partner

Job ID: 505359 | Amazon Italia Logistica S.R.L.


We are looking to hire talented and committed HR Business Partner to play a critical roles in managing the human capital capability requirements of our Castel San Giovanni (PC) Fulfilment Centre (FC). We are seeking a progressive, hands-on, customer-obsessed individual who will help to develop our FC operations.

The HR Business Partner will report to the HR Manager.

· Implement employment policies and procedures relevant to the FC’s needs
· Develop and maintain positive relationships with employees at all levels
· Ensure up to date and accurate statistics are maintained and that Peoplesoft is kept up to date at all times
· Support and advise Line Managers in the management and development of their direct reports
· Ensure compliance with IT and EU legislation
· Consult with the Management Team and all other employees on Employment Law, HR Policies, HR Processes, Compensation, etc.
· Monitor trends and development in the HR/Competency Development field to support the company’s business strategy and link with learning organisation initiatives
· Integrate new global HR processes as appropriate at site
· Participate in national and international HR projects
· Provide performance management expertise and assistance to sustain the highest quality workforce
· Coach line management and cultivate appropriate development solutions to raise skills and productivity
· Work with line managers and participate in Investigation, Disciplinary and Grievance meetings
· Review career structures for developmental purposes (e.g. Performance reviews, talent assessment, succession planning based on future potential)
· Support and advise line managers in their management and development of their direct reports
· Coach and counsel employees and managers in HR and business issues
· Keep aware of changes and create strategies to sustain and improve employee morale
· Labour management support for peak seasonal temporary recruitment - including moving to dedicated Labour manager role during this period if required


· Bachelor’s degree or higher in Human Resources Management or related field
· Significant experience as an HR Business Partner or HR Manager, ideally within a large scale Customer Service or Operations based environment
· Expertise in Italian employment / labor law
· Fluency in Italian and English, both verbally and written communication, including report writing skills
· Demonstrate problem solving and analytical capability
· Demonstrate ability to motivate others and influence work behaviours
· Strong negotiation and influencing skills
· Proven ability to prioritise, meet deadlines, make best use of limited resources
· High dependability – be there to support the business
· Decision Making/Complex Problem Solving- proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis
· Possesses intellectual curiosity; brings insight into the team/business, especially in a multicultural and multi-location environment
· Negotiation and influencing skills; able to listen to and persuade others based on sound logic
· High hiring bar recruiting experience


· Experience with complex problem solving and analysis using analytical methods, some financial modeling
· Proven presentation and communication skills