ICQA Data & Reporting Analyst

Job ID: 690500 | AMZN CAN Fulfillment Svcs, ULC


This Data Analyst role will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to insure compliance to ICQA-related SoX requirements.


· Development of data collection processes and data management systems

· Maintenance of data integrity (0% error rate)

· Designing of queries, compiling of data, and generation of reports in MS Access and Excel

· Charting and graphing of data for reporting purposes

· In depth research of defect trends

· Data collection and entry as needed

· Data mining and problem solving

· Present analysis in easily digestible standard reports

· Responsible for teaching leadership team how to interpret data trends as needed

· Any other priority requests as senior leadership assigns

· Back up for Process Assistant duties


· Associates must be in good standing

· Ability to work extra hours as required

· Continued meeting or exceeding of department performance goals

· Proficient with Microsoft Excel and Access

· Experience with Unix tools

· Knowledge of Amazon systems and fulfillment center processes

· High school diploma or equivalent


· Fluent in SQL
· Ability to read JSON and HTML
· Ability to parse JSON, HTML and Kibana data sources using VBA
· Proficient with Data Warehouse reporting and query design
· Advanced VBA knowledge
· Ability to query data bases and web sources using VBA
· 2+ years of Problem Solve experience preferred
· Demonstrated problem solving skills and analytical skills
· Proven ability to work productively and efficiently in an independent setting
· Proven ability to clearly communicate with managers and associates at all levels
· Global perspective and solid understanding of business objectives
· Excellent attention to detail and work with the highest level of accuracy
· Initiative to develop tools, data collection processes, and data management systems

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.