Dispatch Operations Specialist - Virtual / Work from Home (Military Spouses Encouraged to Apply)

Job ID: 872417 | Amazon.com Services, Inc.


At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Dispatch Operations Specialist to support centralized operations. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

The TOMY Dispatch Operations Specialist will support the TOM team and TOMY dispatch program team. The successful candidate will be highly organized, extremely detail oriented, self-motivated, able to handle confidential information, as well as a demonstrated ability to respond effectively to changing workloads and priorities. Must have the ability to communicate well and to manage multiple assignments and people simultaneously. Other responsibilities will include:
· Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (FMC, YMS, R4D, R4C)
· Work night and/or weekend shifts
· Provide support to field teams in driver assignment, load acceptance and driver/equipment availability
· Assist in identifying defects and drive to resolution
· Reprioritize workload and responsibilities in a sometimes ambiguous environment
· Help write standard work for both the internal team as well as field teams


· High School or Equivalent Diploma
· 1+ years of experience within Microsoft Office programs with a focus on Excel


· Completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
· Proven work experience as an administrative support or project / data management
· Experience in transportation operations with knowledge of HOS, DOT and FMCSA regulations
· History of teamwork and willingness to roll up one’s sleeves to get the job done

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age