Special Project Manager

Job ID: 947511 | AmazonInfoSrvs(BJ)-Shanghai


Amazon China is seeking an entrepreneurial Manager, based in Shanghai, China, to join a global Special Project team with customer experience strategy projects. The scope of this innovative project in China will inform and impact larger company strategic decisions and its vision for the future is truly exciting.
The ideal candidate will be a highly entrepreneurial Manager with a passion for business development, brand and product management, developing business strategies and who is not afraid to build a project from the ground up.

Special Projects leads a global project based in 6 countries across the world and this role contributes to the development of the project in China with plenty of growth and scope ahead. The role involves establishing business operations in China; developing a business plan, budgets and putting in place marketing strategies. The ideal candidate must be able to think big and small interchangeably as the project has big goals but requires a strong ability to invent and simplify and deliver plans frugally. The role involves developing and administering the full cycle of innovation from ideation to execution, working on improving customer experience, pricing strategies as well as brands and working on supply chain.

The role will be a good fit if you:

Are entrepreneurial and like working with ambiguity
Have strong ownership and love creating better Customer experience

Are creative with finding solutions and love solving problems

Key Job Responsibilities
Owning key aspects of the project in China including running day-to-day operation, setting up items and delivering the project roadmap
Support the growth of the global project across multiple innovations from a strategic and operational viewpoint
Continuously innovate and improve processes, driving down costs
Evaluate and measure performance and report on key insights
Collaborate with internal business partners to ensure project output is leveraged to its full extent
Navigate internal teams and work with diverse cross-functional groups, including business teams, finance, sales, technology, support, fulfillment, and supply chain


· Bachelor's degree and 5 years professional experience
· Ability to communicate technical concepts to a non-technical audience (verbal and written) in Mandarin and English


· Masters Degree or MBA
· Experienced Product Manager or Program Manager
· Experience with entrepreneurship or a keen interest in developing businesses
· Experience with negotiation and dealing with suppliers
· Experience in digital marketing and/or brand development and management
· Experience with manufacturing, sourcing
· Experience with retail, retail operations
· Experienced project manager who can lead and operate multiple project streams confidently
· Strong project management or management consulting experience
· Thrives in a fast-changing environment and ambiguous situations
· A passion for customer experience
· Ability to handle changing priorities and use good judgment when working with ambiguity
· Strong sense of urgency and personal commitment
· Able to work with business partners in understanding the business requirements and implementing solutions
· Able to leverage data to drive decision making