Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
The RBS group in Chennai is an integral part of the Amazon online product lifecycle and buying operations. The team's goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience
As a Automation Expert with RBS, you will work with product, technology and operations teams to drive automation through deterministic rules set up / Machine learning algorithms leading to processing of volume at scale. You will also be responsible for identifying and driving new opportunities based on customer and business data and measuring the performance of the same.
Overview of the role:
An ideal candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will also be passionate about helping the team make great decisions based on data, possess exceptional skills in project management and data reporting, and be interested in e-commerce industry. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have strong expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects for the RBS team. Candidates must be successful both as individual contributors and in a team environment, and must be obsessed with serving the customer. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment. Responsibilities Include Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enables to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. Leads projects and opportunities across the Operations that are business critical, and may be global in nature.
Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
1-3 years' experience in project management, with proved case of success
Excellent oral and written English skills
Strong SQL/ETL, Macro, VBA knowledge
Medium to advanced knowledge of Automation using Python/Selenium based automation.
Strong Automation Skills with experience Advance SQL, Python, Tableau.
Familiar with systems, scripting – depending on the level of experience.
Ability to use ML models to build scalable solutions.