WORK ON REVOLUTIONARY VOICE SERVICES FOR ALEXA

The Amazon Development Center in Aachen (Aix-la-Chapelle), Germany, hosts teams working on Amazon Alexa and AWS Artificial Intelligence. Come and join us in Aachen!

You will have the opportunity to work on cutting-edge technology while enjoying the culture of a university town with a long-standing history. Read more about our teams, the Aachen office, and open positions below. We also offer internship positions.

The teams in the Amazon Development Center Aachen play a key role in the development of Alexa, Amazon’s cloud-based voice service which delights customers on products such as Echo, Fire TV, and Echo Show. We focus on bringing voice-activated experiences to Amazon customers. We first began with the development of Amazon Echo, a new category of device designed entirely around your voice. It's always ready, connected, and fast — just ask for information, music, news, weather, and more.

Alexa AI - Automatic Speech Recognition and Natural Language Understanding

The Alexa AI team in Aachen is responsible for forefront research and development in all aspects of human language technology, including automatic speech recognition (ASR) and natural language understanding (NLU). We are a team of world-class scientists that use many real-world data sources to build highly scalable machine learning solutions at massive scale. Our research looks at scaling up machine learning systems to new languages and devices and supporting new features and locales for which we have limited data. We partner closely with science, engineering, data, and product teams in Cambridge (UK), Berlin, Boston, Sunnyvale, and Seattle, ensuring that the technology we develop has a real benefit Amazon’s customers.

Typical job roles: (Senior) Research Scientist/Applied Scientist (Automatic Speech Recognition, Natural Language Understanding), (Senior) Software Development Engineer (Speech and Language), Technical Program Manager.

Alexa Information

Our focus for the Alexa Information team combines natural language understanding, acquiring large volumes of structured knowledge, and building autonomous machine reasoning to allow our customers to get answers to their questions in the most natural way possible. We’re part of a huge research and engineering effort the Amazon Alexa team

Typical job roles: Knowledge Engineer, Business Analyst, Data Analyst

Alexa User Experience

User experience (UX) design is the process of creating products that provide meaningful and personally relevant experiences. The Aachen team plays an important role in creating delightful experiences for international customers when they interact with Alexa the Echo family of devices.

Typical job roles:  Product Manager, UX Designer, Business Analyst

Alexa Personality and Trending Stories

The Personality and Trending Stories Team is responsible for Alexa's personality-related answers, conversational topics, and news. It's the experienced writers behind the scenes that bring Alexa's character to life! Creating entertaining content such as jokes, poems, songs, and Easter eggs, is as much part of the writers' job as keeping the customer up-to-date with daily Trending Stories.

Typical job role: Content Editor

Alexa Data Services and Applied and Data Science

The ADS and AMDS teams invent scalable, data-driven solutions to complex linguistic problems, and generate the language data that powers our spoken language understanding systems.

Typical job roles: Data Specialist, Language Engineer, Data Program Manager

AWS AI

The Amazon Web Services AI group is here to create history by taking to the next level. We dream of a world where our customers can scale up their business with Artificial Intelligence by simple button clicks, rather than writing thousands of lines of code for months.

We are putting together a brand new team focused on Amazon Transcribe to build and launch Speech recognition APIs for AWS in multiple languages. We are looking for great engineers to join us in the fun of breaking new ground on a very tough set of problems.

Typical job roles: Software Development Engineer, Applied Scientist, Research Scientist

Diversity of backgrounds

In Aachen, we work together on various aspects of the speech interface of the Alexa experience. Therefore, a diverse mixture of educational backgrounds come together to interact, be it machine learning, mathematics, physics, computer science, electrical engineering, computational linguistics, phonetics, linguistics, journalism, user interface design, software development or project management.

People from all around the globe work here, with English being the common language, bridging between almost twenty different nationalities. Employees live not only in the beautiful City of Aachen but also commute in from nearby Cologne, Düsseldorf, the Netherlands, and Belgium.

 

Why join the Amazon Development Center Aachen?

In the Amazon Development Center Aachen you will

  • Work on state-of-the-art technology, complex systems, and large
  • Play a key role in the development of Alexa, Amazon’s cloud-based voice service which delights customers on products such as Echo, Fire TV, and Echo Show.
  • Work on cutting-edge research and development in all aspects of human language technology, including automatic speech recognition (ASR), natural language understanding (NLU), and Voice User Interface Design (VUI).
  • Join a team of world-class scientists that use many real-world data sources to build highly scalable machine learning solutions at massive scale.
  • Partner closely with science, engineering, data, and product teams in locations in Germany, the UK, and the US, working on real customer data to ensure that the technology we develop has a real benefit Amazon’s customers.
  • In research job roles, you are encouraged to attend scientific conferences and publish your work. We attend international conferences every year, one recent example being Interspeech 2017, and regularly publish papers. Scroll down to read more about which conference we plan to attend in the near future.
Employee Benefits

Working in Aachen comes with the great German employee benefits. In addition, the office is located in a convenient location in the middle of the city and within walking distance to the train station. It has a great in-house canteen as well as many options nearby for eating out. You can enjoy a prime view of the city skyline, and a great all-rounder coffee machine.

What does the application process look like? How can we get in touch?

Curious about the process of interviewing at Amazon? Explore our interview prep materials, get answers to your most frequently asked questions, and discover what makes Amazon peculiar. Interested in a Software Development Engineer role on our teams? Learn more about the technical topics you should be prepared to address. 

Amazon Leadership Principles

The Amazon Leadership Principles create a unique working atmosphere which might be different from other workplaces. They are part of our work culture, and increase awareness of how we interact, communicate, and do our work. Find out how Applied Science Manager Fabian Triefenbach applies Amazon Leadership Principle “Ownership”, and how it motivates him to improve Alexa and artificial intelligence with his team. 

Meet us during conferences

Check out the conferences we plan to attend in the upcoming months. Team members at conferences are happy to talk to you about job opportunities. Don't be shy to approach us individually or at our conference booths. We are happy to meet you!

Upcoming conferences: 

  • EACL (European Chapter of the Association for Computational Linguistics) (2019)
  • EMNLP (Empirical Methods on Natural Language Processing), Oct 31 - Nov 4, Brussels, Belgium
  • NIPS (Neural Information Processing Systems), Dec 3-8, Montreal, Canada

Past conferences:

  • ACL (Association for Computational Linguistics), July 15-20, Melbourne, Australia
  • AISTATS (International Conference on Artificial Intelligence and Statistics), April 9-11, Lanzarote, Canary Islands
  • COLING (Conference on Computational Linguistics), Aug 20-25, Santa Fe, New-Mexico, USA
  • ECML (European Conference on Machine Learning), Sep 10-14, Dublin, Ireland
  • ICASSP (International Conference on Acoustics, Speech and Signal Processing), April 15-20, Calgary, Canada
  • ICLR (International Conference on Learning Representations), April 30 - May 3, Vancouver, Canada
  • ICML (International Conference on Machine Learning), July 10-15, Stockholm, Sweden
  • IJCAI (International Joint Conference on Artificial Intelligence), July 13-19, Stockholm, Sweden
  •  International Speech Communication Association), Sep 2-6, Hyderabad, India
  • NAACL (North American Chapter of the Association for Computational Linguistics), June 1-6, New Orleans, USA
  • SIGDIAL (Special Interest Group in discourse and dialogue for both ACL and ISCA), July 12-14, Melbourne, Australia
  • SIGIR (ACM Conference on Research and Development in Information Retrieval), July 8-12, Ann Arbor, USA

 

Did you know? 

In 2018, the Amazon Development Centre Aachen participated in the “Aachener Firmenlauf” (business run) for the first time ever. Eight Amazonians joined the run on the grounds of the RWTH University. They were among 7,000 runners from a total of 500 local companies who signed up for the run. Our Amazon team participated in the 4.8 km run and ranked 86 out of 500 (team result), with a total run time of 1h 39 min. Alongside the track, more than 10,000 visitors cheered for the runners – and for the good cause: a 30,000 euros donation was made by local companies for three local charity organizations. “It was a great Amazon moment, and we were proud to run in the name of our company. It was awesome and exhausting at the same time!” says IT Support Engineer Markus Kaldenbach who organized the participation. 

Meet Amazonians working in the Amazon Development Center Aachen

Meet the teams of the Amazon Development Center Aachen

Alexa, regnet es heute?

The Aachen Alexa team "Smart durch den Alltag"- Weiterlesen: https://www.amazon.de/p/feature/5vtpazmd42rd3x7

Catherine Breslin supports Women In Data

Promoting role models to encourage young girls to think bigger. https://www.thefemalelead.com/20-in-data

This is how Alexa learns

Portraying the work of the Aachen team on how Alexa gets smarter.

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