Amazon has set foot in Manila and we want YOU!


About the Customer Service Team


Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time.

Building on Amazon’s global mission of being the ‘Earth’s most customer-centric company’, Manila’s Customer Service team will start operations in September 2018 and will grow steadily in size and scope until end of year. The team will provide 24/7 world class customer service to North America and UK customers. Our Team members are empowered to think like owners and resolve customer problems via phone, email or live chat. We operate in a fast-paced, dynamic environment and make an impact to millions of customers across the globe.

Our relentless focus on process improvements has helped us continuously evolve and expand our focus into new business domains.


Days: Monday to Friday

Time: 10AM - 6PM

Venue: Ground Floor, Three E-Com Center, Ocean Drive Cor. Bayshore, Mall of Asia Complex, Pasay City


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