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Amazon Customer Service jobs in Poland

Building on Amazon’s global mission of being the ‘Earth’s most customer-centric company’, Poland‘s Customer Service team started operations in September 2020 and has grown significantly. We serve customers throughout Europe through a rapidly-expanding virtual customer service team, as well as an on-site team in our brand-new Gdansk premises supporting local customers.

When joining our team, you’ll receive world-class training designed to help you deliver the support experience that our Amazon customers love. As an Amazon Customer Service Associate, you will be empowered to think like an owner and bring your unique personality to every customer conversation to prevent and solve problems for our customers.

In return, you will be part of a highly engaged, international team of customer service specialists who support one another and take time to have fun together even in a virtual environment.


Customer Service Employee Benefits

  • Life insurance
  • Health insurance
  • Employee discounts
  • Vacation and special leave allowance
  • Employee Assistance Program
  • Multi-sport package


Applying to become an Amazon Customer Associate

Interested in becoming part of our award-winning Customer Service team? Then check out our open positions in Poland below.

Our application process is designed to help us to get to know you a little better, as well as giving you the opportunity to learn more about us. Check out our Customer Service Associate Application Guide for more details. 

Embrace the challenge. Apply today to be part of our Poland team!


Working at Amazon

“I joined Amazon as a virtual customer service associate in September 2020. I had worked as a freelancer most of my life so I wasn’t sure if I would find my place in such a big company. But Amazon showed me that I can raise the bar much higher and perform at a completely different level. Since joining, I have worked on the launch of, felt appreciated and valued for my customer service experience, and received an incredible opportunity to pass on my knowledge as a senior resolution specialist. If you work hard here, your work will open new doors for you.”

Kamila A.

“I am so glad I became part of Amazon. I am able to help our customers in many ways, which means I finish almost every day knowing I’ve made people’s lives easier and less stressful. The job can be demanding, but I always feel someone’s got my back and the challenges help us grow together. It is a great opportunity for personal development; an adventure I would recommend anybody to take.”

Kamil W.

Meet our Customer Service Associates in Poland!