San Jose - Heredia
About San Jose - Heredia
Costa Rica's National Seat
The San Jose metropolitan area is host to almost half of Costa Rica’s population. A bustling collection of historic architecture, San Jose downtown features numerous walking tours and cultural events. Just outside the city, many diverse attractions are available, including volcanoes tours, waterfall gardens, tropical beaches, rafting and much more. Heredia, one of Costa Rica’s most historical cities with nicknamed "City of Flowers", due to the many beautiful gardens and wonderful flora found around here. Located in central Costa Rica amidst vast coffee plantations and lush greenery.
From Costa Rica we support external and internal customers around the world in Spanish, English, Portuguese, French and other languages; providing 24/7 world class customer service. The roles include Customer Service Associates, Team Managers and Group Managers, as well as Process Improvement, Learning and Development, Quality, Human Resources and Workforce Management.
Amazon's sites are located at Parque Empresarial del Este and Centro Corporativo El Tobogán in San José and UltraLag and American Free Trade Zone business parks in Heredia.
We also run a Virtual Customer Service (VCS) center where the team members have the flexibility to work from their homes.