Alexa Information

52 open jobs

On the quest to answer any customer question

Alexa is a cloud-based voice service that powers Amazon Echo, Echo Dot and other devices to enable interactions with technology, using just your voice. Whether in the kitchen with Amazon Echo or on the couch with Amazon Fire TV, Alexa delights customers with immediate and accurate answers to their questions.

The Alexa Information team’s North Star is answering all information-related questions for customers, which presents a complex challenge. We focus on providing customers with concise and relevant answers, and expanding the number of questions that Alexa can answer. We cover wide variety of topics including weather, sports, traffic, local businesses, movie show times, and more. Our team also works on enabling Alexa to search for answers in real-time and pull relevant information from our Evi Technologies store of machine-understandable structured knowledge. We are constantly looking for new ways to achieve these objectives, applying state of the art techniques and innovating as we go.

We are looking for Senior Software Engineers and Principal Engineers who share our passion for constantly improving information experiences for millions of Alexa customers. We require you to have strong coding skills and experience with Object Oriented programming languages like Java or C++.  Preference would be given to candidates with experience in building high-performance, reliable systems in a complex, multi-tiered, and distributed environment. We are also hiring Software Development Managers, Technical Program Managers, Product Managers, UX Designers and Researchers, Machine Learning experts, and Knowledge Engineers.

View our open positions in Sunnyvale, California, Cambridge, Massachusetts, and our Cambridge, UK development centre below. 

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Get to Know Alexa

Meet the Alexa Software Team

Creating and testing Alexa’s software capabilities is an interesting challenge – we ship new features every week! Just ask the team.

Meet the Alexa Team

Meet the team that created Echo and Alexa. They’re just getting started.

Meet the Cambridge Teams

The Amazon Cambridge Development Centre is home to a variety of teams that are all striving to delight our customers.

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