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Customers love Amazon Prime. And you’ll love being part of the team that owns it.
Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items as well as streaming of Prime Video, Prime Music and Prime Reading, early access to select lightning deals and so much more. Customers love using Amazon Prime, and you’ll love working with us.
The Amazon Prime Program is present in 25+ countries and ever expanding, making it one of the best membership programs that customers trust. How do we deliver customer happiness at such massive scale? We partner with various teams across Amazon on highly complex initiatives to innovate and optimize the Prime shopping experience, content delivery and member benefits. Our teams of business and technology professionals are relentlessly customer obsessive, and dedicated to imaging a bold future of eCommerce.
As a key driver of Amazon's growth, our team is focused on growing and innovating the Prime program for our customers, further enhancing the premium benefits that enable our customers to shop, watch, listen and read with ease.
The Prime Team consists of four key groups, together making a lasting impact on the Prime membership landscape:
Member Growth: Our Member Growth teams are passionate about acquiring new customers and ensuring the satisfaction of our existing members. As part of these teams, you will play a vital role in creating innovative products, programs, and incentives that drive the growth of Amazon Prime. Your efforts will contribute to expanding our customer base and maintaining strong relationships with our valued members.
Benefit & Propositions: On our Benefit & Propositions team, your focus will be on developing and launching new program benefits, features, and expanding to new locations. You will be at the forefront of supporting high-velocity events like Prime Day, making a significant impact on customer engagement and satisfaction. Collaborating closely with machine learning, product and technical teams, you will drive customer discovery and create compelling propositions that set us apart from the competition.
Prime Science: Are you passionate about leveraging data to attract, engage, and retain Prime members? Join our Prime Science team, where you will utilize cutting-edge technology and machine learning to gather and interpret data that provides valuable insights. Your work will help us understand customer behavior, drive experimentation, and make informed decisions that lead to meaningful improvements in our Prime membership experience.
Core Services: The Core Services team is the backbone of our Prime applications and customer experience. As a member of this team, you will have the opportunity to enable business and technology teams by building and maintaining the robust technical foundation that powers our Prime services. Your expertise will ensure seamless operations and exceptional performance, ultimately enhancing the overall customer experience.
Apply today and take the first step towards an exciting career with Prime!