Worldwide Returns and Recommerce (WWRR) invents bold solutions and returns experiences that benefit people and communities. Our vision is to set the global standard for excellence in reverse logistics, and build a future that prioritizes customers, the planet, and our pursuit to reduce costs, defects, and waste.
BUILDING A BETTER FUTURE TOGETHER
WWRR contributes to a circular economy by helping customers keep items in use longer through programs that offer repair, refurbishment, or resale as pre-owned. We also improvee product recovery, reducing waste by prioritizing donations and recycling.
INNOVATING CUSTOMER EXPERIENCE
Learn what program managers like Miranda do at Amazon.
HOW RETURNS WORK AT AMAZON
Get everything you need to know about US returns and how we work to give products a second life.