The Inventory Control & Quality Assurance Manager has complete responsibility for overall Fulfillment Center Inventory Control and Quality Assurance.
· Ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity
· Possess or gain expertise in key process paths and exception handling ensuring that process discipline is adhered to across all shifts and departments.
· Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations
· Partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.
· Coordinate maintenance and random counts in accordance to network count strategies ensuring compliance and consistency with SOX and other requirements.
· Plan for & identify root causes of inventory deviation through cause & effect analysis.
· Review & analysis of customer defect data with development of corresponding action plans to reduce defects
· Lead & supervise a team of area managers (front-line supervisors) & hourly associates in Inventory Control / Quality Assurance operations within the fulfillment center. Responsible for the overall direction, coordination, & evaluation of the operation.
· Carrying out supervisory responsibilities in accordance with the organization's policies & procedures: to include interviewing & training exempt & nonexempt employees; full accountability for setting & meeting operational goals; strategic planning & forecasting; assigning & directing work; appraising performance; rewarding & disciplining employees; as well as developing area managers & standard operating procedures.
· Drive process improvements & the ability to keep pace with our explosive growth while motivating others in an effort to reduce shrink.
· Candidate must be able to teach, educate and influence managers and associates on the importance of inventory control & quality assurance.
· Optimizes storage requirements and modifies bin configuration to facilitate productive operations and maintain inventory integrity.
· Work with all department managers to identify and understand key projects, initiatives and system enhancements
· Work with loss prevention to establish, influence and adhere to loss prevention policies and procedures.
· Participate in Network-wide quality initiatives.
· A completed Bachelor’s Degree from an accredited university
· Inventory & Quality Assurance Management experience
· Experience with WMS Systems
· Possess strong verbal and written communications skills; demonstrated ability to organize vast amounts of data and possess solid time management skills
· Must be resilient, focused problem solver and self-starter with the ability to multi-task and prioritize in a complex environment
· Proven ability to influence without authority at all levels of the organization.
· Capable of working the entire MS Office suite, especially Excel. MS Access experience is a plus
· Supervisory experience in a Distribution or Manufacturing environment
· Strong understanding of finance and accounting functions and understands inventory/accounting relationships
· Strong commitment to employee development, as well as an exceptional level of dedication, motivation, & intelligence.
· Strong analytical, math, data analysis, listening & communication skills
· APICS Certification
· Candidate must be a quick study on various software systems and data analysis tools
· Experience with Lean and Six Sigma methodologies
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