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Career site FAQs
Check here for answers to your Amazon hiring questions.
Applying at Amazon
How do I apply?
It's easy! First, search for a job. Then, follow the directions on your screen or check out the How to Apply page.
What if I don't have a formal CV to enter into the form
It's best to write one or have one done for you, but you can certainly apply without one. Where a CV is requested, simply upload a brief description of your background, experience (with dates of employment), educational achievements, and skills. This information is necessary to evaluate candidates. Applications without this information cannot be considered.
Should I send samples of my work (writing, code, designs, etc) with my CV?
If you're selected for an interview, we may request work samples--if we do, we'll give you an email address to send them to. However, if you have public copies of your work available for viewing online, including links in your CV is a great idea.
I wanted to apply for a position I saw here, but now it's not listed. May I still apply?
We regularly post new positions and remove positions that are no longer open or have been filled. If a job isn't up on our site, then we're not taking applications for it at this time (sorry!).
I submitted my CV but haven't heard from Amazon yet. What's the status of my application?
We often get hundreds, and sometimes thousands, of applications for our open positions here at Amazon. We always follow legal requirements when we review the CVs sent to us by candidates and contact the people we'd like to learn more about. Unfortunately, we're not able to make personal contact with people we are not moving forward in the selection process. You can always log in to your application profile, and from there check your status for jobs you've applied for.
Where are you located? Do I have to move to Seattle to work at Amazon?
No, Amazon is all over the world. Learn more at our Locations page.
Will you help me with relocation?
Depending on the level and type of position, we may be able to offer relocation packages to out-of-town candidates.
I work for an employment agency, temporary staffing firm, or consulting business. How can I present applicants to you?
We do not have a general CV submission process for agencies not on our preferred list.
How can I apply to work for one of your subsidiary companies?
Most of our subsidiaries are included in our Careers cloud search, so you can search and apply for all from the same place. Easy peasy.
How do I determine if I am restricted from seeking employment or having employment discussions with Amazon or its subsidiaries?
You may be restricted from having employment discussions with Amazon or its subsidiaries if you are currently participating or previously participated in government acquisitions or other matters involving Amazon or its subsidiaries. To be sure on how the rules apply to your specific situation, please consult your employer’s ethics officer.
How do I upload or update my cover letter?
At Amazon we are a little peculiar and we actually don't accept cover letters. Just make sure your CV is up to date and you are good to go!
Career Site Questions
Why do I have to make a separate application profile--why can't I use my Amazon customer login?
We take our customers’ trust and security very seriously and to make sure our Customers’ and Candidates' sensitive information is protected, our Customer Service and Human Resources data are kept completely separate. Because of this, you will need a separate profile in order to apply for jobs.
Phone Screening and Interviews
What is your interview process?
It depends. For most positions, we begin the process with a phone interview. If there's interest on both sides, we invite the candidate for an on-site interview, typically with the hiring manager and several teammates. Each team is unique, though, and some may have their own variation of the interview process.
What we do, where we do it
I've heard that you hire people to work from home as Customer Service Associates--is that true?
Amazon does sometimes have openings for Customer Service Associates to work from home. For more information, visit our Virtual Call Centre team page.
Do you hire contractors, temporary employees, or freelancers?
Yes. We generally work with temporary employment agencies. To learn about these opportunities, contact leading employment agencies in the cities where we have a presence. We do not provide listings for contractor, temporary, or freelance positions.
I love to write reviews--do you hire people to do that?
Sorry, but we don't pay people to write reviews--we found that customers trust reviews that were written by other customers more than they do ones that are paid for.
I need a work permit to work in the United States. Will you sponsor me?
We regularly offer assistance to eligible workers seeking a TN or H-1B visa. Each case is reviewed individually.
Do you offer benefits?
Absolutely! Please go to our Benefits page to see a few of them.
What is E-Verify?
The Amazon group of companies participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the UCIS E-Verify website.
Wait! I don't want to ask about jobs. I have a question about my Amazon order. What do I do?
Go to your local Amazon marketplace, at the top of the home page is a Help link. Click on this link and you will find instructions for checking the status of your order online.
Does Amazon or their approved Recruiting Partners charge any fee for employment?
We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Amazon is an equal opportunity employer. Employment decisions are based on merit. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes.We advise candidates to be cautious of misleading communications and not to pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Amazon interview process or seeking employment with us. These would be fraudulent in nature. Anyone dealing with such individuals/ agencies / employment portals will be doing so at his/her own risk and Amazon will not be held responsible for any loss or damage suffered directly or indirectly. Such fake job offers or appointment letters shall not be treated as any kind of offer or representation by Amazon. Please note, Amazon does not send offer letters from Hotmail, Yahoo, Gmail or any other public email accounts or demand a fee in lieu of an employment offer / interview. If you receive such mails, please do not pay any fee or deposit. Please report such offers to firstname.lastname@example.org. If you have already made a payment, please log a complaint with the local police for legal action to be taken.
Where can I view the equal employment opportunity poster?
Some cities and states in the United States forbid companies from asking about a candidate’s current or historical compensation. How does Amazon handle this?
Amazon supports pay equity. We will not consider a candidate’s current or historical compensation when determining whether to offer employment or in determining any aspect of offer compensation for any candidate or role located in the US.
Do you offer disability accommodations?
As an equal opportunity employer, the Amazon group of companies is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us at 866-437-9078 for assistance.
FAQs for US Government Employees
Notice to current government employees: Certain laws and regulations place restrictions on employment discussions between government employees and non-government entities. Before proceeding further, please review the following FAQ’s pertaining to current government employment. By proceeding to engage in any employment discussions with Amazon.com and/or any of its subsidiaries, you are representing that you have confirmed with your employer or through other reasonable enquiry that you are permitted to engage in such discussions under the applicable laws and regulations.
I am a government employee working on a procurement involving a large government contract. One of the competitors for the contract is Amazon. May I apply for a job opening with Amazon?
Certain government employees who work on procurements for government contracts are required to file a written disqualification memorandum if the employee commences to seek employment. According to U.S. Federal Government rules, the employee is also required to provide written notice of employment contacts even if the employee or contractor rejects the possibility of employment. Please consult your employer’s ethics officer for advice on your specific situation.
I formerly worked for a current government customer of Amazon and while there I served as a technical adviser overseeing decisions concerning one of Amazon’s contracts. If employed by Amazon, could I meet employees of my former Federal Government agency to discuss issues pertaining to the Amazon contract?
You may not meet employees of the government client to discuss the contract with which you were closely involved during your time with the government. Please consult your employer’s ethics officer for advice on your specific situation.
Do the government restrictions on seeking employment apply to merely sending my c.v. to Amazon?
The U.S. Federal Government restrictions on seeking outside employment apply broadly to include contacting prospective employers about possible employment. This includes sending a c.v. to a prospective employer.
I recently received an enquiry from Amazon regarding potential job opportunities with the company. I believe my current job responsibilities make me uniquely qualified for employment at Amazon. These responsibilities include overseeing and advising the government on Amazon’s performance of a government contract. May I engage in employment discussions with Amazon?
Generally, you may not work in your government job on a matter that would affect the financial interests of a company with whom you are seeking or discussing possible employment. To do so could be deemed a conflict of interest subject to criminal penalties. Federal regulations require that you disqualify yourself from working on such a matter during your job search. Additionally, if you participate in certain procurement matters, you may be subject to additional rules, including the duty to report certain employment contacts. Please consult your employer’s ethics officer for advice on your specific situation.