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Career site FAQs

Check here for answers to your Amazon hiring questions.

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Applying and interviewing at Amazon

How do I apply?

It's easy! First, search for a job. Once you find the role you're interested in, click the 'Apply Now' button next to the title of the role at the top of the page. Then, follow the directions. You'll either create a profile or log in if you're a returning candidate. 

Fulfillment associates can learn more about the application process here.

What if I don't have a resume/CV?

It's best to write one or have one created for you, but you can still apply without one. Where a resume/CV is requested, upload a brief description of your background, experience (with dates of employment), education, and skills. This info is necessary to evaluate candidates. Applications without this information can't be considered.

Fulfillment associates can apply without a resume

Why do I have to create an application profile? Why can't I use my Amazon customer login?

We take our customers’ trust and security very seriously. To make sure that our customers' and candidates' sensitive information is protected, our Customer Service and Human Resources data are kept separate. Because of this, you'll need a separate profile in order to apply for jobs.

Should I send samples of my work (writing, code, designs, etc.) with my resume/CV?

If you're selected for an interview, we may request work samples. If we do, we'll give you an email address to send them to. However, if you have public copies of your work available online, it's a great idea to include links in your resume/CV.

I wanted to apply for a position I saw here, but it's not listed anymore. Can I still apply?

We regularly post new positions and remove positions that are no longer open or have been filled. If a job isn't on our site, then we're not taking applications at this time. 

I submitted my resume/CV but haven't heard from Amazon yet. What's the status of my application?

We often get hundreds, and sometimes thousands, of applications for our open positions. We follow federal requirements when we review applications, and we contact the people we'd like to learn more about. Unfortunately, we're not able to make personal contact with people we're not moving forward with. You can always log in to your application profile and check the status of jobs you've applied to.

Fulfillment associates can check their application status at

What's Amazon's interview process?

Visit Interviewing at Amazon to learn about each step of the application and interview process, from completing the online application to preparing for phone and in-person interviews.

To learn more about our warehouse and fulfillment center associate positions, visit You can also visit the fulfillment center associate positions FAQs.

I already have an account, so why do I need to reset my password?

We've improved the sign-in experience, and we want to make sure you're able to access all of our features. Resetting your password will allow you to see our updates.

I have multiple email addresses associated with my applications. Can I merge my accounts?

No. If you have different accounts associated with different applications, you'll need to access your applications using your corresponding accounts.

I don't have an email address. Can I create an account using my phone number?

No. At this time, only supports sign-in using a valid email address. In the near future, however, you'll be able sign in to using your phone number.

I forgot my password. How do I recover it?

Click 'Forgot password' on the sign-in screen and enter your username.

I forgot my username. How do I recover it?

Sign in with your current email address.

What can I access with my account?

You can access your applicant profile, view your application info, and check your application status.

Do I have to upload my resume/CV using a cloud service?

No. You can upload your resume/CV using a cloud service or you can upload it from your device.

Can I upload a resume/CV and use my LinkedIn profile?

Yes. You can use LinkedIn as an alternative to uploading a traditional resume/CV during profile creation. We only accept one resume per applicant, so select the option that works best for you.

My application status hasn't changed. Who can I contact for an update?

Your dashboard is regularly updated to display the status of your applications. When an application status changes, your dashboard is updated in almost real-time.

When does my application move from Active to Archived?

An application is considered active as long as a final decision hasn't been made. If you withdraw your application, are hired for a role, or are no longer under consideration, your application will be archived.

Can I apply to multiple roles?

Yes. Please apply to roles that align with both your interests and skillset. You'll be evaluated against the requirements for each role and may interview for different roles at the same time.

Where can I find the status of my application? When will I hear back?

You can see the status of your application in the candidate portal. If you applied for a tech role in North America, check the status of your application here. For all other roles, check the status of your application here. We review applications on a rolling basis and will contact you if we're interested in moving forward.

I was referred for a role by a current Amazonian. What do I do now?

If you're referred to an open role, a recruiter will reach out to have you complete your application via If your application is selected for further review, we will contact you.


Do you offer benefits?

Absolutely! Please go to our Benefits page to learn more. 

Benefits for fulfillment associates can vary by your location, the number of regularly scheduled hours you work, your length of employment, and your job status (i.e. part-time, seasonal, or temporary employment). Find out more about benefits for fulfillment associates.


Do you offer accommodations?

As an equal opportunity employer, the Amazon group of companies is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us at 866-437-9078 for assistance.

For more information visit our Accommodations page.

General questions

Do I have to move to Seattle to work at Amazon?

No. We have offices all over the world. Learn more on our Locations page.

Do you hire people to work from home as customer service associates?

Yes. For more information or to view current opportunities, please go to

What's E-Verify?

E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. E-Verify confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more info, go to the USCIS E-Verify website.

Does Amazon or its approved recruiting partners charge any fee for employment?

No. Amazon is an equal opportunity employer. Employment decisions are based on merit. Additionally, we don't ask for any refundable security deposit to be paid in bank accounts for employment purposes.We request candidates to be cautious of misleading communications and not pay any fee/deposit to individuals/agencies/employment portals on the pretext of participating in the Amazon interview process or seeking employment with us. These would be fraudulent in nature.

Anyone dealing with such individuals/agencies/employment portals will be doing so at their own risk, and Amazon will not be held responsible for such loss or damage suffered directly or indirectly. Such fake job offers shall not be treated as any kind of offer or representation by Amazon.

Please note, Amazon does not send offer letters from Hotmail, Yahoo, Gmail, or any other public email accounts or demand a fee in lieu of an employment offer/interview. If you receive such mails, please do not pay any fee or deposit. If you've already made a payment, please log a complaint with the local police for necessary legal action to be taken.

Where can I view the equal employment opportunity poster?

View the poster in English and Spanish.

Do you hire people to write Amazon reviews?

We don't pay people to write reviews. We've found that customers trust reviews written by other customers.

I work for an employment agency, temporary staffing firm, or consulting business. How can I present applicants to you?

We don't have a submittal process for agencies not on our preferred list.

What do I do if I suspect a fraudulent source is offering me a job at Amazon?

Please be cautious of scams that offer unauthorized Amazon employment opportunities. Our recruiters who contact candidates—whether via text, call, or email—will never ask for banking information or request an enrollment fee. We encourage those who think they may have been contacted by a fraudulent source offering a job on behalf of Amazon to report it via We actively investigate reported employment scams, and as a result, dozens of fraudulent recruiting websites have been taken down.

How does the stock split impact the number of RSUs in my offer letter?

On May 25, Amazon’s shareholders approved a 20-for-1 split of our common stock. If you receive RSUs as part of your offer on or before June 3, 2022, the RSUs in the offer are in pre-split figures. By the time the RSUs are visible in your account, the split-adjusted amount will be reflected. If you receive an offer after June 3, 2022, the RSUs will be split-adjusted, meaning that the RSUs in your offer letter will match the total amount you will see in your Amazon stock account.

Student Questions

Where can I learn about opportunities for students?

Please visit the Opportunities for Students page to learn about opportunities for students and new graduates.

What roles does Amazon recruit students for?

We recruit and hire undergraduate and graduate students, as well as recent graduates, for internship and full-time opportunities across all lines of business (e.g., Amazon Studios, Prime Video, Amazon Web Services (AWS), Consumer, Devices and Services, Human Resources, Operations, etc.). Roles include: software development engineers, support engineers, product managers, operations managers, applied scientists, vendor managers, financial analysts, and more.

In what countries does Amazon hire students?

We recruit for internships and full-time roles in more than 40 countries across the Americas, Asia, Australia, Europe, the Middle East, and Africa.

Should I apply for an internship or wait to apply for a full-time role?

We recommend applying for an internship to gain valuable work experience and learn first-hand what it’s like to work at Amazon, but we still welcome applications for full-time roles.

Is there an application deadline for full-time or internship positions?

There are no application deadlines for internships and full-time positions; however, we encourage students to apply in late summer or early autumn to increase the likelihood of interviewing for an open role. To learn more and apply, visit the Opportunities for Students page.

Post-Government Employment

I'm in the military. Am I considered a government employee?

Yes. Members of the military including those in the National Guard and Reserve are considered government employees for the purpose of your job application.

I'm a contractor and I'm paid by a private company; however, I work with a government agency. Am I a government employee?

No. However, restrictions may apply depending on your role with your employer and your level of engagement with the government. If Amazon extends an offer of employment to you, you're not permitted to disclose non-public information gained from your prior employer in your work with Amazon. Restrictions may also apply if you're working with an intelligence agency. Contact your current employer if you have any questions regarding any restrictions that may apply to you.

How do I determine if I'm restricted from seeking employment or having employment discussions with Amazon or its subsidiaries?

You may be restricted from having employment discussions with Amazon or its subsidiaries if you're participating in, or have oversight or responsibility over, an Amazon matter; are participating, or previously participated, in a government acquisition involving Amazon or its subsidiaries; or have a financial interest in Amazon, including through a family member. To learn how the rules apply to your specific situation, please consult your employer’s ethics officer.

Do the government restrictions on seeking employment apply to submitting an application and/or sending my resume/CV to Amazon?

The restrictions on seeking outside employment apply broadly. Please consult your employer’s ethics officer before applying for a job with Amazon if you have any questions or concerns.

How do I know if I work for an intelligence agency?

The list of organizations with an intelligence component is provided by the Office of the Director of National Intelligence. You can find the list here.

How do I know if I am a 'senior' or 'very senior' government employee?

'Senior' employees are those paid more than a GS-15 level, officers in the uniformed services above a level O-7, and certain presidential or vice-presidential appointees. Please contact your government agency’s ethics official for more info if you're unsure of whether you qualify as a senior employee.

'Very senior' employees include the Vice President, employees who occupy positions paid at the Executive Level I or certain Executive Level II rates of pay, and certain presidential or vice-presidential appointees. Please contact your government agency’s ethics official for more info if you're unsure of whether you qualify as a very senior employee.

Account Login

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication, or MFA, adds an additional layer of security to your account. For MFA, it means you need to give two types of verification: your regular password and a one-time passcode (OTP) sent to your email.

Is MFA mandatory on this site? Can I choose not to enable MFA?

You have the option to enable or disable MFA in your account settings. However, for certain tasks, mandatory MFA is enforced for every login, regardless of the MFA setting in your account.

How do I enable MFA on my account?

You can enable or disable MFA in your account settings. Once enabled, you'll receive a OTP code via email during your next login.

What should I do if I didn't receive the OTP code email?

If you don't receive the OTP code email, check your spam folder and add the email address to your safe sender list. If it's not there, you can use the "Send me a new code" option on the authentication screen to request a new code.

What happens if I enter the OTP code incorrectly?

If you enter the code incorrectly, you'll receive an error message, and the code input field will be cleared. You can attempt to enter the correct code again.

What if my OTP code is no longer valid?

If your code expires, you can simply request a new code by using the "Send me a new code" option on the authentication screen. If you requested multiple verification codes, only the newest one works.

What if I still can’t complete the OTP code verification?

If you’re having trouble verifying the OTP code, you have the option to create a new account to proceed with your job application.