Career site FAQs
Applying and interviewing at Amazon
What's Amazon's interview process and how do I get started?
I already have an amazon.jobs account, so why do I need to reset my password?
We're working hard to provide the best candidate experience possible, so we've made some improvements to the sign-in experience. We want to make sure you're able to access all of our new features. Resetting your password will allow you to see the new and ongoing changes coming to amazon.jobs to make your experience great!
I have multiple email addresses associated with my applications. Can I merge my accounts?
Currently, we're unable to merge applicants' accounts. If you have multiple accounts associated with several applications, you can continue to access your application using the cooresponding account.
I don't have an email address. Can I create an account using my phone number?
At this time, amazon.jobs only supports sign-in using a valid email address. In the near future, however, you'll be able sign in to amazon.jobs using your phone number.
I forgot my amazon.jobs password. How do I recover it?
To recover your password, click 'Forgot password' on the sign-in screen and enter your username.
I forgot my amazon.jobs username. How do I recover it?
We recommend signing in with your current email address.
What information or features can I access with my amazon.jobs account?
With an amazon.jobs account, you can access your applicant profile, view application information, and check your application status. As amazon.jobs continues to improve and grow, we'll inform you of any new features or changes.
Do I have to upload my resume using a cloud service?
In an effort to support a more mobile-friendly experience, we've added the ability to upload your resume using cloud services. However, you still have the option to upload your resume from your device.
Can I upload a resume and use my LinkedIn profile?
Applicants can use LinkedIn as an alternative to uploading a traditional resume during profile creation. Unfortunately, we only accept one resume per applicant at this time, so please select the option that works best for you.
My application status hasn't changed. Who can I contact for an update?
Your dashboard is regularly being updated to display the most up-to-date status information relating to each application. When an application status changes, your dashboard is updated in almost real-time to reflect this new status.
When does my application move from Active to Archived?
An application is considered active as long as a final decision has not yet been made. If an applicant withdraws their application, is hired for a role, or is no longer under consideration, their application will be archived.
Do you offer benefits?
Yes. Please go to our Benefits page to learn more. Benefits can vary by location, team, or role.
Benefits for Fulfillment / Warehouse Associates can vary by location, the number of regularly scheduled hours you work, length of employment, and job status (such as part-time, seasonal, or temporary employment). Learn more about benefits for Fulfillment Associates.
Do you offer accommodations?
As an equal opportunity employer, the Amazon group of companies is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us at 866-437-9078 for assistance.
For more information visit our Accommodations page.
Do I have to move to Seattle to work at Amazon?
Is it true you hire people to work from home as Customer Service Associates?
Yes. View our current opportunities.
Do you hire people to write Amazon reviews?
We do not pay people to write reviews. We have found that customers trust reviews written by other customers.
I work for an employment agency, temporary staffing firm, or consulting business. How can I present applicants to you?
We do not have a general resume submittal process for agencies who are not on our preferred list.
What is E-Verify?
The Amazon group of companies participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
Does Amazon or its approved recruiting partners charge any fee for employment?
We do not charge any fee for employment and the same applies to the Recruitment Partners who we work with. Amazon is an equal opportunity employer. Employment decisions are based on merit. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Amazon interview process or seeking employment with us. These would be fraudulent in nature. Anyone dealing with such individuals/ agencies / employment portals will be doing so at his/her own risk and Amazon will not be held responsible for such loss or damage suffered directly or indirectly. Such fake job offers and appointment letters shall not be treated as any kind of offer or representation by Amazon. Please note, Amazon does not send offer letters from Hotmail, Yahoo, Gmail or any other public email accounts or demand a fee in lieu of an employment offer / interview. If you receive such e-mails, please do not pay any fee or deposit. We request that you report such offers to firstname.lastname@example.org. If you have already made a payment, please log a complaint with the local police for necessary legal action to be taken.
How do I determine if I am restricted from seeking employment or having employment discussions with Amazon or its subsidiaries?
You may be restricted from having employment discussions with Amazon or its subsidiaries if you are currently participating, or previously participated, in government acquisition or other matters involving Amazon or its subsidiaries. To learn how the rules apply to your specific situation, please consult your employer’s ethics officer.
Where can I view the equal employment opportunity poster?
I am a government employee working on a procurement involving a large government contract. One of the competitors for the contract is Amazon. May I apply for a job opening with Amazon?
Certain government employees who work on procurements for government contracts are required to file a written disqualification memorandum if the employee commences to seek employment. According to the U.S. Federal Government rules, the employee is also required to provide written notice of employment contacts even if the employee or contractor rejects the possibility of employment. Please consult your employer’s ethics officer for advice on your specific situation.
I formerly worked for a current government customer of Amazon and while there I served as a technical advisor overseeing decisions concerning one of Amazon’s contracts. If employed by Amazon, could I meet with employees of my former Federal Government agency to discuss issues pertaining to the Amazon contract?
You may not meet with employees of the government client to discuss the contract with which you were closely involved during your time with the government. Please consult your employer’s ethics officer for advice on your specific situation.
Do the government restrictions on seeking employment apply to merely sending my resume to Amazon?
The U.S. Federal Government restrictions on seeking outside employment apply broadly to include contacting prospective employers about possible employment. This includes sending resumes to a prospective employer.
What do I need to know if I am a government employee?
Notice to current government employees: Certain laws and regulations place restrictions on employment discussions between government employees and non-government entities. Before proceeding further, please review the following FAQ’s pertaining to current government employment. By proceeding to engage in any employment discussions with Amazon.com and/or any of its subsidiaries, you are representing that you have confirmed with your employer or through other reasonable inquiry that you are permitted to engage in such discussions under the applicable laws and regulations.
What do I do if I suspect a fraudulent source is offering me a job at Amazon?
Please be cautious of common scams that offer unauthorized Amazon employment opportunities. Our recruiters who contact candidates — whether it be via text, call, or email—will never ask for banking information, or request an enrollment fee. We encourage those who think they may have been contacted by a fraudulent source offering a job on behalf of Amazon to report it via http://www.amazondelivers.jobs/contactus. We actively investigate reported employment scams, and as a result, dozens of fraudulent recruiting websites have been taken down.