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Principal, Product Mgmt - Tech, Defect Prevention and Reconciliation

Job ID: 2406827 | Services LLC


Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join Defect Prevention and Reconciliation (DP&R) organization.

The Defect Prevention and Reconciliation (DP&R) organization aims to build innovative technology products that identify, resolve, and prevent defects from entering Amazon’s fulfillment supply chain. We eliminate operational waste and reduce cost, accelerating our fulfillment processes and improving customer experience. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, returns). If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you.

The DP&R Supplier Defect Coaching (SDC) team is looking for a Principal Product Manager – Tech to own planning, execution, and delivery of defect coaching products. You will deeply understand the end-to-end supply chain and customer engagement techniques, which will be the foundation to accelerating supplier controllable defect elimination. You will partner with your customers to build an extensible system that enables self-serve engagement with suppliers. You will influence stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), Applied Scientists, Legal, Public Relations, Finance, and other Product Managers to uncover business opportunities, bring solutions to market, and enhance existing products. This role will be challenging as it requires changing supplier defective behavior. You will need excellent judgement in this complex and ambiguous space, as well as creative thinking coupled with technical acumen.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA


- BS or BA in computer science, engineering, math, finance, or economics
- 8+ years of product management experience
- Understanding of large and complex technical architecture
- Ability to scope and collaborate on customer requirements
- Ability to independently solve complex problems through research and analysis
- Ability to communicate effectively, and establish credibility, with technical and non-technical stakeholders including executive staff
- Experience in managing and documenting business requirement documents and roadmaps
- Knowledge of Six Sigma and iterative methodologies


- Experience with conceptualizing complex interrelated applications and system platforms, as well as the ability to communicate those systems to non-technical team members and business partners
- Entrepreneurial and inventive spirit, with track record for delivering results in fast-moving and demanding environments
- Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs
- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders
- Experience in Agile/SCRUM enterprise-scale software development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.