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Amazon Customer Service Jobs in The Netherlands


Working at Amazon

Building on Amazon’s mission of being Earth’s most customer-centric company, the Netherlands Customer Service team started operations in 2020. Since then, we've grown to become a key support hub for our Dutch-, English-, and Swedish-speaking customers, providing career opportunities both virtually (from home) and on-site in the Hague.


Customer Service team videos

A day in the life of an Amazon customer service associate

See what it's like to work as a customer service associate at Amazon.

Our customer service associates talk about their jobs

Learn about the experiences of our customer service associates.

Celebrating our Customer Service employees

We celebrate our Customer Service teams for making our customers smile every day.


Find your path at Amazon

Interested in exploring opportunities with the Amazon Customer Service team? Depending on your role, you’ll enjoy:

  • On-site and work-from-home opportunities
  • Full- and part-time jobs
  • Lifestyle benefits and retail discounts
  • Expert training and ongoing development
  • Life insurance
  • Bicycle plan (on-site roles only)
  • Internet allowance (work-from-home roles only)



Open jobs


Customer Service Associate - Bilingual Dutch and English

Work from Home (Netherlands)

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Customer Support Associate - Bilingual Dutch and English

Rozenburg Delivery Station (Amsterdam, Noordholland)

Apply   →



Applying to become an Amazon Customer Service Associate

Our application process is designed to help us to get to know you a little better, as well as give you the opportunity to learn more about us. Check out these tips from our customer service recruiters:


Read the job description thoroughly and make sure the position is a good fit for you.

Review the responsibilities to imagine yourself working as a customer service associate.

Dedicate plenty of time for the assessment and follow the instructions carefully.

Check your inbox regularly. Most of our communication is handled via email.

For more tips, check out our Customer Service Associate Application Guide. You can also contact us if you have any questions about the application process.


Meet a few of our team members in the Netherlands