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As a Technician, you focus on planned preventive maintenance on the full range of equipment within an Amazon site. This includes usual conveyors as well as complex robots and facility equipment. Equipment will be assigned to you depending on your skillset and interests.

In case of unexpected stops, you and your team resolve them and ensure the equipment is back up and running. You also work on improving our processes. Together, we strive for excellent work quality and benchmarks.

You typically:

  • Ensure all health & safety standards and regulations are applied
  • Conduct planned preventive maintenance on the full range of equipment within the site. You quickly resolve breakdowns, communicate clearly with the affected parties and work efficiently to fix the issue.
  • Support high levels of equipment availability
  • Develop and learn from Senior Technicians

Team Leads

As a Senior Technician, you apply your knowledge as a subject-matter expert to train and mentor technicians. You work as a Team Lead or Shift Supervisor.

What you do:

  • Ensuring best practices in health & safety are followed
  • Demonstrating subject-matter expertise on all Material Handling Equipment in a building
  • Understanding overall equipment effectiveness and equipment performance metrics
  • Mentoring a team of technicians

As a technician or senior technician, you normally work in a non-traditional shift pattern, which may include nights and weekends.

Meet some of our Technicians.


Aleix, a Technician in Spain, describes the RME team culture of safety, innovation, and collaboration.


Sergio, a Senior Technician in Spain, describes the culture of development and mentorship in RME.

Danny W.

Reliability and Maintenance Technician | Dunstable, UK

Danny's Amazon career started in 2016 when he joined the Apprentice programme. After three years of study, he received his qualification in 2019 and became an RME Technician based at a Fulfilment Centre in Luton, UK. He applied for the programme because Engineering runs in his family, and while there was never any pressure on him to get into this field, he knew it was what he wanted to do from a very young age.

Danny's proudest moment came in March 2020 – because shops were closed and people were working from home due to the pandemic, Amazon experienced increased demand beyond what we would normally see during the holidays. Danny stepped up and managed the operation of a section of the FC, overseeing another apprentice. Together they ensured machines were running smoothly and output wasn't impacted.

When he's not at work, Danny enjoys bouldering and rock climbing, and he recently bought his first house.

Sam D.

Senior RME Technician | Darlington, UK

Sam joined the RME team in September 2019, as part of the initial launch team for MME1 in Darlington. The site was originally planned to launch in May 2020, but the launch was accelerated and took place four weeks early. Sam stepped up into the Senior RME role shortly after launch, despite only being with the company for six months. Following successful spells leading two separate teams of 10 Technicians, she recently passed panel to move into a permanent senior role.

Sam's first year with Amazon was a challenging one with the COVID response, launching a new site, and s promotion, but she has loved every minute of it. She considers having her hard work recognised from above a fantastic personal achievement.

Outside of work, Sam has a wife and two daughters who take up the majority of her time. When she does find free time, she likes to walk and has taken part in various Ultra Challenges, completing either 100 or 50k walks in under 24 hours, usually for charity.

Kayleigh B.

RME Technician | Bolton, UK

Kayleigh is a valued member of our Reliability and Maintenance Engineering team, and a champion of Amazon’s commitment to hiring and developing talented female engineers. She currently works as an RME Technician at our Fulfilment Centre in Bolton and says: “Before joining Amazon, I spent 9 years in the Royal Navy as an Aircraft Engineering Technician. My time was spend carrying out maintenance activity on complex military helicopters, preparing and planning resources to make sure that relevant equipment was serviced and available prior to deployment."

She is passionate about supporting and mentoring less experienced team members, and during her time in the Navy, led a team of junior engineers in carrying out training and giving guidance. At Amazon, Kayleigh is proud to be a mentor to Mechatronics Apprentices, a 4-year qualification designed to support individuals looking to pursue a career within Engineering. “I have an empathetic personality”, she says, “and it is not just ‘hands on’ guidance on doing the job that our Apprentices need. I enjoy being able to support them with valuable workplace skills, such as finding the confidence to speak up and voice their opinion, as well as suggesting new ideas. I am passionate about encouraging female engineers to join the industry, and we have some really talented people across our sites in the region”.

Kayleigh also enjoys getting involved with hiring-related events, such as Military CV workshops, to give fellow forces leavers an insight on what life in RME is like, and supporting with job applications and interview tips. “The Pandemic has kept all of us busy with more orders than ever before. It has been such a positive challenge and I am looking forward to continuing to build on my skills. Any free time I have outside of work is spent working on my two motorbikes, and I also love crafting and baking.”

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