Alexa Experiences & Devices

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Delivering innovative Echo devices and experiences that delight customers

Amazon Echo changed the way we get information, music, and control our homes by introducing customers to Alexa, Amazon’s cloud-based voice service. The mission of the Echo Devices and Experiences team is to surprise and delight customers with more ways to access and engage with Alexa.

As the product team for the Echo family of products, we are constantly thinking about new ways to improve the lives of our customers. We take these ideas from concept to launch and are responsible for the full product lifecycle. We bring ideas to life through prototypes, and we refine them through customer research. We iterate on devices and features until we are confident that we can deliver magical experiences, we invent and we simplify, and we obsess over the value to the customer throughout the product lifecycle.

It takes an army of super smart, customer obsessed experts to tackle the challenges and innovations we would like to bring to our customers. We collaborate with user experience designers, industrial designers, scientists, hardware engineers, software engineers, supply-chain operations, marketing, finance, and more to bring every Echo product to life.

On a typical day, we wear many hats. We pitch big ideas with passion, roll up our sleeves to test our products, and dive deep with engineers to solve complex problems. We exercise high judgment when making priority calls and tradeoffs that impact customer experience. We help select hardware components. We obsess over voice utterances or LED patterns, design user interactions, and drive product messaging or positioning. We invest in hiring a high performing team and gather around to celebrate successful feature releases.

The work we do with the Echo product family is compelling and rewarding. Come join our team and help us change the way people live and interact with their world through voice. We are hiring Product Managers, User Experience Designers, Software Engineers, and Technical Product Managers in Sunnyvale and Seattle – come and join us!

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Get to Know Alexa & Echo

Meet the Alexa Team

Meet the team that created Echo and Alexa. They’re just getting started.

Meet the Alexa Software Team

Creating and testing Alexa’s software capabilities is an interesting challenge – we ship new features every week!

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