Physical Stores Experience Design
1 open job
Service design at the intersection of physical and digital.
Physical Stores Experience Design
Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, analytical, and creative leaders with innovation at our core. Our focus is on building experiences that push state of the art retail experiences and help customers shop in engaging, safe, and fast ways.
About Us
Physical + Digital
We are industrial designers, user experience designers, user researchers, technologists, and program managers working side-by-side to tackle the software and hardware challenges of service and retail design.
Human-Centered
We follow a human-centered process by working with people to deeply understand and anticipate their needs and continuously test and iterate to identify optimal solutions.
Impactful Creators
We influence and raise the bar of Physical Stores by exploring, creating, and delivering positive customer experience outcomes across all aspects of the in-store experience.
Design Community
We are a team and network of experienced professionals brought together to create a supportive, insightful, and collaborative creative culture inside Amazon's rich design community.
Our Work
Just Walk Out
Just Walk Out technology enables shoppers to simply enter a store, grab what they want, and just go—eliminating the need for checkout lines.
Amazon One
Fast, convenient, contactless identity service that uses your palm—just hover to enter, identify, and pay.
Retail Services
The services and technology that monitor, measure, and underpin our in-store experiences—helping our customers leave delighted and operators deeply informed.
Associate Tools
Industry leading tools that make running a store easier and more efficient; harnessing the latest in logistic and Just Walk Out technology.